Fidelity Services Group has an opening for a Settlements Clerk in Midrand. This permanent role closes on 06 November 2026, and the salary is market related.
About the company and the work
Fidelity Services Group is Southern Africa’s largest integrated security solutions provider. Within its cash business, the Operational Finance (Cash Processing) division settles client payments, and this role sits in that function, reporting to the Settlements Manager. The work is about the settlement process of all customers, carried out in line with company policies and procedures and client needs, efficiently and professionally.
Role details and duties
The confirmed facts are: the employer is Fidelity Services Group, the role is Settlements Clerk, based in Midrand, it is a permanent position, the salary is market related, the sectors are Security and Finance, and the reference number is 209726. The key performance areas, as stated in the original advert, include:
- Ensuring all clients are paid daily.
- Ensuring the correct clients are credited with the correct amounts.
- Checking and processing all payments throughout the day.
- Adhering to strict daily payment deadlines.
- Handling client telephone and email queries.
- Liaising with cash centres and the recon department.
- Recoveries of incorrect payments.
- Manual payment preparation and releasing.
- Exception device management, escalation and payments.
- Fulfilling the settlements function on alternative weekends.
Requirements
Applicants should meet the following minimum requirements, as stated in the original advert:
- Grade 12, preferably with Mathematics and Accounting as subjects.
- Previous Cash Management Centre experience would be highly beneficial.
- A solid understanding of SAP would be advantageous.
- Computer literacy in MS Office packages is essential, with specific reference to advanced Excel.
- Exposure to, or experience dealing with, banking systems.
- Knowledge of administrative procedures.
- Knowledge of reconciliation procedures.
- Knowledge of Cash Management Centre processes.
- Knowledge of company policies and procedures.
- Required to work alternate Saturdays, Sundays and Public Holidays.
The core competencies listed in the advert include MS Office skills, acting professionally, sound communication (written and verbal), supporting and working with others, delivering objectives, sharing and cooperating, dealing with changing circumstances, numerical accuracy and high methodical working methods, attention to detail, the ability to cope with large volumes of data and work, and liaising professionally with clients.
Where to find and apply safely
Apply only through the original Careers24 listing, using the Apply button on this page, which links directly to that advert. Do not pay anyone to secure this job, and do not share banking details or passwords with anyone claiming to arrange the placement. If a message about this vacancy asks for money, treat it as a scam and report it.
Practical tips
Show your advanced Excel ability and any experience with reconciliations, banking systems or cash management centre processes, and give examples of meeting strict daily deadlines with large volumes of accurate work. If you know SAP, mention it, since the advert lists it as advantageous.
How the process works
Applications are submitted through the Careers24 listing for this vacancy. The recruiter reviews applications against the stated requirements and shortlists candidates for the next steps. Note that the role requires working alternate Saturdays, Sundays and Public Holidays, and fulfilling the settlements function on alternative weekends. The closing date given in the advert is 06 November 2026.
Important information
This post is for information only. It is not a job offer, and it does not guarantee employment. Always confirm the full details, including the salary, which the advert states as market related, in the original Careers24 advert before applying.
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