Dis-Chem Pharmacies has a permanent, full-time Trainee Manager opportunity in its Heidelberg Region. This talent-pool role is a hands-on way to learn overall store operations under the direction and supervision of a store manager, with real responsibility across the shop floor, stock, sales and people.
About the company and the work
Dis-Chem Pharmacies is one of South Africa’s leading health-and-wellness retailers, founded in 1978. The trainee manager learns overall store operations and performs a wide range of retail operational duties under general guidance and the support of an experienced individual, building towards a store management career.
Role details and duties
- Learn overall store operations under the direction and supervision of a store manager.
- Help with inventory management, including goods in transit, cycle counts and physical counts, efficient stock flow to the sales floor, and managing shrinkage.
- Assist with planning, implementing and maintaining promotional stock displays in FMCG, health and beauty ranges.
- Help maintain labelling, pricing and layout standards, and assist with goods receiving duties under standard operating procedures.
- Support transaction integrity for incoming goods receipts and outgoing returns, and help reconcile daily ZMove packs under receiving policies.
- Help the store reach its sales targets, including FMCG, health and beauty ranges, and partner with heads of departments to make sure targets are met.
- Support management in executing promotions effectively, coordinating with other stores, and keeping up with market trends in the retail industry.
- Help determine profit and sales objectives, propose strategies to maintain them, suggest innovative ideas to senior management, and assist in developing regional retail strategies.
- Assist with daily cash-ups, review of reconciliation packs and paperwork, efficient scheduling of the point-of-sale area, and monitoring store expenses and stock adjustments.
- Support analysis of financial income statements, control of expense and ordering items, transaction integrity, accuracy of branch transactions, cashier service levels and productivity, overtime and casual spend, daily run-end sign-off and investigation, and information flow between store and departments.
- Assist with internal and external audits conducted in store.
- Help address customer complaints promptly, keep the customer request system operational and actioned daily, encourage new loyalty signups, assist with manual points processing, and give customers feedback on queries and complaints.
- Assist with people administration duties such as leave management and scheduling, facilitate human resource processes and documentation, account for workforce management system (KRONOS) transactions, support delivery of HR policies and systems, and help ensure employees receive training.
- Take part in meetings, workshops and other learning opportunities, complete assigned tasks for on-the-job learning, finish all required learning programmes and assessments to be deemed competent, and keep a Portfolio of Evidence filed, up to date and signed off with the Regional Admin Manager.
Requirements
- Grade 12 / Matric.
- At least 1 to 2 years of experience in store retail management disciplines, including stock management, cash, reporting, expense control and customer service.
- Computer literate, including MS Office.
- Willing and able to work retail hours.
- Valid driver’s licence and own reliable transport.
- South African citizen with clear credit and criminal records.
- Advantageous: a Diploma in Financial / Admin or a relevant 3-year Diploma.
- Sound knowledge of retail store management disciplines with retail admin experience, the ability to analyse simple to semi-complex situations and make informed decisions, follow guidelines and standards, understand business complexities, communicate effectively, manage emotions and conflict, and stay detail-oriented and organised while managing multiple priorities and deadlines.
Where to find and apply safely
Apply through the original advert only, using the Apply button on this page, which links directly to the source listing. Do not pay anyone for a job offer, and be wary of anyone asking for fees, banking details or personal documents outside a genuine employer’s official process.
Practical tips
- Show your retail floor experience clearly: stock counts, cash-ups, promotions or customer service work you have actually done.
- Mention your MS Office skills with a concrete example, such as reports or reconciliations you prepared.
- Confirm your driver’s licence, transport and availability for retail hours, since all three are stated requirements.
- Explain briefly why a trainee management path at a large pharmacy retailer suits your career plans.
How the process works
Submit your application through the original advert. The employer states that only successful applicants will be contacted, and if you have not been contacted within two weeks after the closing date, the application should be considered unsuccessful.
Important information
This page is for information only and does not form part of the employer’s recruitment process. The role is advertised as a permanent, full-time talent-pool position in Heidelberg, with a market-related salary plus medical aid, provident fund and a staff account. Always confirm the current details on the original advert before applying.
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