Hi
homechoice is looking for a Showroom Manager for its Tubatse Crossing Mall showroom in Limpopo. This is a permanent role for a proven retail leader who can run a showroom end to end, from sales performance and customer experience to stock control and team development. The position carries reference 209894, and applications close on 20 November 2026.
About the company and the work
homechoice is a leading South African homeware retailer that has helped customers create beautiful homes for over 40 years, with an innovative range of quality products they can afford. The Showroom Manager is accountable for the overall performance and day-to-day management of a homechoice showroom, ensuring the delivery of sales targets, high operational standards, exceptional customer experience, effective people leadership, and strong financial and stock controls in line with homechoice policies and values.
Role details and duties
On sales and commercial performance, the manager drives showroom sales against agreed targets, budgets, growth objectives and comparable measures; leads daily performance discussions and morning huddles, setting clear sales priorities and daily targets; monitors hourly, daily, weekly and monthly individual and team performance; coaches the team to improve conversion, upselling, cross-selling, average basket value and acquisition; ensures calling lists are actioned daily to manage cancellations and returns in line with business thresholds; monitors new account performance, pass rates, processed accounts and average spend, implementing corrective action where needed; ensures full execution of monthly promotions, online deals, activations and campaigns; and attends merchandising and promotional briefings, ensuring correct in-store implementation and sign-off. On customer experience, the manager delivers a consistent, high-quality experience aligned to the homechoice brand promise; ensures customers are informed of promotions, product features, ordering processes and delivery expectations; manages customer escalations professionally and timeously via approved internal channels; and ensures sufficient staffing, visibility and engagement on the sales floor, particularly during peak periods. On people leadership and workforce management, the manager leads, motivates and inspires a diverse showroom team; allocates clear performance expectations and monitors achievement against targets; optimises staff scheduling and workforce planning for peak trading and training; ensures leave, attendance and schedules are managed and captured accurately on approved systems; builds capability through coaching, one-on-one engagement and regular performance feedback; and recognises, rewards and addresses performance in line with company guidelines. Training and development duties include ensuring new employees complete induction, policy training and required sign-offs; supporting all required training interventions, including in-store and formal training; ensuring training registers, confirmations and feedback are completed and submitted timeously; ensuring staff schedules support training attendance; and conducting follow-up coaching and sign-off to embed learning and address skills gaps. Operational duties cover maintaining high standards of visual merchandising, housekeeping and showroom presentation; implementing promotions and visual changes accurately and signed off as required; conducting daily floor walks to identify risks, gaps and non-compliance, addressing these immediately; implementing and tracking action plans from store visits, audits and performance reviews; and ensuring all policies, procedures and operational standards are adhered to and acknowledged by staff. Financial duties include managing controllable expenses within approved budgets; accurate reconciliation and submission of expense documentation within required timeframes; overseeing cash handling, float management, reconciliations and discrepancy management in line with policy; and investigating, managing and escalating variances and discrepancies timeously. Stock duties include compliance with receiving, storage, scanning and stock movement processes; monitoring parcel tracking, ageing stock, collections and follow-ups to prevent returns and losses; accurate weekly stock file updates and timeous movement of obsolete or liquidation stock; organised stockrooms in line with layout and identification standards to prevent damage; managing floor, supplier and delivery damages in line with approved processes; and preparing for and managing stock takes, ensuring accuracy, readiness and shrinkage targets. Governance duties include ensuring employees are compliant with system access requirements and mandatory training prior to access; maintaining accurate records, documentation and sign-offs for audit and governance; logging and following up maintenance issues via approved internal systems; and acting as a role model for ethical conduct, accountability and adherence to governance standards.
Requirements
Applicants need a minimum of 5 years’ experience in a retail, sales-driven environment and a minimum of 5 years’ experience leading and managing teams; a proven ability to manage performance, expenses, shrinkage and customer service; Matric (Grade 12) or equivalent; a tertiary qualification in Retail, Sales or Marketing; strong computer literacy and experience using retail systems and MS Office; strong communication, leadership and interpersonal skills; the ability to work shifts, weekends and public holidays; and a clear credit and criminal record. The advert also values a customer-focused person with a strong commercial mindset who is ethical, accountable and professional; with strong planning, organisational and problem-solving skills; resilient and able to perform under pressure in a fast-paced environment; and an inclusive leader who values teamwork and collaboration. No experience level label beyond the requirements above is stated in the advert, and only what the advert states is listed here.
Where to find and apply safely
This vacancy is advertised on Careers24, where the closing date is given as 20 November 2026. Apply through the Apply button on this page, which opens the original homechoice advert on Careers24. Apply only through that official listing, and never pay anyone for a job application or an interview.
Practical tips
Lead with your showroom or store management results: sales against target, shrinkage control, stock take accuracy and team performance. Give examples of morning huddles, coaching that lifted conversion or basket value, and promotions you executed end to end. Be ready to discuss shift and weekend availability and your clear credit and criminal record.
How the process works
Applications go through the Careers24 listing to homechoice, which reviews them against the stated requirements. Shortlisted candidates can expect the employer to contact them; keep your phone and email details up to date and check the original advert for any further instructions.
Important information
This post is shared for information only and is not a job offer or a guarantee of employment. Always confirm the details, including the closing date and requirements, in the original advert before applying. Note that this Tubatse Crossing Mall vacancy is a different vacancy from the earlier Showroom Manager post for Hartenbos. #ShowroomManagerJobs #LimpopoJobs #RetailJobs #SalesJobs #SouthAfricaJobs #homechoiceJobs