Operations Manager Jobs in Kimberley

Fidelity Services Group is looking for an Operations Manager to run its Kimberley branch in the Northern Cape. This is a permanent, senior role for an experienced security manager who can lead a large team, keep clients happy and make sure every site runs to contract, every day. Applications close on November 13, 2026.

About the company and the work

Fidelity Services Group is Southern Africa’s largest integrated security solutions provider, offering a bouquet of services and related products that can be tailored to a client’s requirements. Its Cash Solutions business has grown quickly into a serious competitor in its field. The Kimberley branch role reports to the Regional Manager, and its overall purpose is to manage the day-to-day operations and management of a large branch, making sure security officers are posted as agreed in contracts, site-specific security requirements are followed, and clients’ needs are met efficiently and professionally at all times.

Role details and duties

The advert lists the key performance areas as not totally inclusive, and some lines in the listing view are cut off, so applicants should confirm the full wording in the original advert. The areas stated include:

• Overall management of the branch, covering operations, financial management and related key functions.
• Managing operations managers, site managers and supervisors so that all client matters are handled properly.
• Managing staff through the four major functions of a manager: planning, organising, leading and controlling.
• Attending daily, weekly and monthly meetings with clients as stipulated and when required.
• Attending daily, weekly and monthly internal management meetings as required.
• Quarterly appraisal of operations and administrative staff.
• Training and development of staff, and succession planning.
• Assisting with the preparation of annual budgets and ensuring that all managers maintain and adhere to them.
• Asset control, fleet control and firearm control.
• Responsibility for staff, duty rosters and training.
• Ensuring due process is followed for the submission of quotations for purchases or repairs.
• Ensuring all operations comply with the standards and procedures required by the quality management system.
• Submission of monthly and quarterly reports as required by management.
• Risk assessments on client premises and investigation reports.
• Ensuring contractual requirements are met as stipulated by the client.
• Maintaining good relations between Fidelity Security Services Group and the client.
• Constantly evaluating service levels and making recommendations to the client.
• Ensuring security staff maintain the required performance at all times, dealing with administration matters and liaising daily on operational issues.

The role is listed as permanent, based at the Kimberley branch, and the advert reference is 209579.

Requirements

Only what the source states is listed here:

• Matric certificate, PSIRA Grade A registration and accreditation.
• At least 10 years’ experience in the security industry.
• Senior security management experience in managing a large security workforce.
• Working knowledge of ISO 9001:2008 Quality Management and its requirements.
• People management experience and skills.
• Administration, interpersonal communication and client liaison skills.
• Strong planning, leadership and organisational skills, as well as good interpersonal and communication skills.
• Experience in financial management and budgets.
• Experience in managing a fleet of vehicles.
• Assertive, goal-driven, self-motivated, with a passion for the business.
• Computer literacy on Microsoft programs.
• Own reliable transport and a valid driver’s licence.
• No criminal record, an excellent track record and firearm competency.

The core competencies listed are strong planning skills, leadership skills, organisational skills, good interpersonal skills, communication skills and client liaison skills.

Where to find and apply safely

This vacancy is listed on Careers24, and the Apply button on this page takes you directly to the original advert. Apply only through that original listing, and be wary of anyone who asks you to pay a fee or share banking details to secure a role. Genuine recruiters will not ask you to pay to be considered.

Practical tips

This is a senior appointment, so your application should show evidence of scale: the size of the workforce you have managed, the branches or sites you have run, and examples of budgets, fleet or firearm control you have handled. Mention your PSIRA Grade A status clearly, along with your driver’s licence, transport and firearm competency, since all are stated requirements. If you have ISO 9001 experience, give a concrete example of how you applied it. Keep your CV factual and check your contact details before submitting.

How the process works

When you apply through the original advert, your application goes to Fidelity Services Group for shortlisting. Only shortlisted candidates are normally contacted, so make sure the phone number and email address on your application are current. Fidelity states that it reserves the right not to make an appointment to any advertised position, and that preference is always given to existing employees with the choice made purely on merit.

Important information

This page is informational only and is not the employer. Details such as the salary, closing date and requirements come from the original advert and may change, so always confirm them in the original advert before you apply. The salary is stated as Market Related, and the closing date is November 13, 2026.

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