Motus Service Advisor Jobs in Cape Town

Motus Corporation is looking for a Service Advisor in Cape Town. This is a permanent position, advertised under reference 209991, paying a market-related salary, and applications close on 06 November 2026. The role sits within Hyundai Automotive South Africa, whose purpose is Progress for Humanity.

About the company and the work

Motus is a multinational provider of automotive mobility solutions and vehicle products and services, employing over 20,000 people globally, with long-standing importer, distribution and retail partnerships with leading vehicle brands. As a Service Advisor, you play a crucial role in providing exceptional customer service and support within the automotive industry, liaising between customers and the service department so that vehicle service and repair needs are met efficiently and effectively.

Role details and duties

The duties stated in the advert include:

• Serving as the first point of contact for customers, addressing inquiries and concerns about vehicle service.
• Scheduling service appointments and managing customer expectations regarding service timelines and costs.
• Preparing detailed service estimates and providing clear explanations of repair options and recommendations.
• Communicating regularly with customers throughout the service process, keeping them informed of progress.
• Collaborating with technicians to ensure accurate diagnostics and timely completion of services.
• Handling customer complaints professionally and working towards satisfactory resolutions.
• Maintaining customer service records and following up on customer satisfaction to facilitate repeat business.
• Staying up to date with new automotive technologies and service techniques to provide informed recommendations.

Some duty lines are truncated in the detail view, so applicants should read the full wording in the original advert.

Requirements

Only what the source states is listed here:

• High school diploma or equivalent qualification; additional automotive training is a plus.
• Demonstrable experience in a customer service or service advisor role within the automotive industry.
• Proven track record of effective communication and interpersonal skills.
• Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment.
• Proficiency in using service management software and basic computer applications.
• Excellent problem-solving skills and a customer-focused mindset.
• Preferred: previous experience in a dealership or automotive repair shop setting; relevant certifications related to automotive service or customer service excellence; familiarity with vehicle maintenance plans and extended service contracts.

The advert states no separate experience level label, so none is shown in the job details.

Where to find and apply safely

This vacancy is listed on Careers24, and the Apply button on this page takes you directly to the original advert. Apply only through that original listing, and be wary of anyone asking for payment or personal banking details in exchange for an interview. A genuine automotive employer will not charge you to apply.

Practical tips

Lead with your dealership or workshop service advisor experience and give examples of how you kept customers informed, resolved complaints, or grew repeat business. Mention the service management software you have used and any automotive certifications you hold, since both are named in the advert.

How the process works

When you apply through the original advert, your application goes to Motus Corporation. Shortlisted candidates can expect to be contacted for further steps in the selection process, which typically includes interviews and reference checks.

Important information

This page is informational only and is not the employer. Details such as the salary, closing date and requirements are taken from the original advert and may change; always confirm them in the original advert before applying. This is a permanent Motus role in Cape Town, advertised under reference 209991, closing on 06 November 2026. It is a different vacancy from the DB Recruitment Service Advisor post already on this site.

#SouthAfricaJobs #JobsInSouthAfrica #CapeTownJobs #ServiceAdvisorJobs #AutomotiveJobs #MotusJobs #WesternCapeJobs