Logistics Manager Jobs in South Africa
Hire Resolve · Pretoria
R83,300 - R125,000 per month Senior Level
A senior logistics manager role in Pretoria offers an experienced supply chain leader the chance to run customer service, exports and warehousing for a mining company based in Gauteng.
About the company and the work
The role is advertised by Hire Resolve for a mining client. The successful candidate will lead customer service and logistics operations, manage team performance, and oversee order processing, stock availability and third-party logistics service providers.
Role details and duties
- Manage a team of customer service and logistics specialists and oversee daily operations and workflows.
- Monitor team performance against company policies, service level agreements and key performance indicators.
- Coordinate communication between Sales, Production, Supply and other relevant departments.
- Ensure customer orders, samples and requests are managed, addressed and recorded in the ERP system.
- Allocate customer portfolios and responsibilities across the team and ensure adequate support and cover.
- Manage customer complaints and escalations, ensuring timely responses and appropriate corrective action.
- Coordinate problem-solving, follow up on outstanding issues and escalate critical matters when needed.
- Monitor customer demand against available stock levels and initiate timely replenishment where required.
- Communicate potential supply issues to relevant stakeholders.
- Manage third-party logistics service providers, including shipping lines and freight providers.
- Review and verify monthly billing reports from service providers and resolve significant service issues and disputes.
- Drive process standardisation and continuous improvement to improve operational efficiency and service.
- Build a positive team environment and coach and mentor employees to support performance and development.
Requirements
- Grade 12.
- A Degree in Supply Chain Management, Business, or a relevant field.
- Minimum 5 to 10 years of experience in a managerial role within a mining or heavy manufacturing environment.
- Extensive experience in supply chain management within an international environment.
- Strong strategic planning and supply chain leadership experience.
- Strong experience in export operations and warehousing.
- Experience using SAP.
- Extensive knowledge of customer service and logistics procedures.
- A valid driver’s licence.
Where to find and apply safely
This opportunity is listed on CareerJunction, and the Apply button on this page links to the original listing. Apply only through that original listing and be wary of anyone asking for payment to secure a job.
Practical tips
- Show mining or heavy manufacturing logistics leadership with measurable service results.
- Highlight export, warehousing and third-party provider management experience.
- Mention SAP and ERP experience and examples of process improvement.
- Be ready to discuss team coaching and handling escalations.
How the process works
Use the Apply button to reach the original CareerJunction listing, where you can review the full advert and submit your application. The reference for this listing is 209459.
Important information
This page is informational only. It summarises a third-party job advert and does not guarantee employment. Always confirm the role, pay and working arrangements with the advertiser before accepting any offer.
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