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A permanent Junior Claims Consultant role in Roodepoort, Gauteng, is open for someone with short-term insurance claims experience who is organised, accurate and comfortable speaking with clients, brokers and service providers. It is a good next step for a claims professional who wants steady casework and clear responsibility.
About the company and the work
The recruiter is CFS Recruitment, and the role sits in the insurance sector, working mainly with gap cover claims. The work is based in Roodepoort and focuses on handling claims correctly from registration through to resolution, while keeping the people involved informed along the way.
Role details and duties
The role includes registering, assessing and processing gap cover claims in line with policy terms and conditions, verifying documentation, policy details and underlying insurer responses, and communicating with clients, brokers and service providers about claim progress. It also covers accurate record-keeping and claims administration, identifying claim shortfalls, exclusions and required supporting documents, maintaining turnaround times, escalating complex claims or irregularities to senior consultants or management, and assisting with general administration and claims reporting when required.
Requirements
- Matric, RE 5 and FETC in Short Term Insurance NQF 4.
- One to two years of experience in short-term insurance claims.
- Strong administrative and communication skills.
- Computer literacy in MS Office; experience with claims systems is advantageous.
- The ability to work accurately under pressure and manage multiple cases.
The salary stated on the original listing is R12,000 to R18,000 per month, and the seniority level is described as Mid Career, with two to four years of experience in the listing summary. The reference number shown is PTA000275/RC.
Where to find and apply safely
Use the Apply button on this page, which takes you to the original JobMail listing. Apply only through that original listing, and never pay a fee for an application or a job offer. If anyone asks for payment to secure the role, stop and check the original listing again.
Practical tips
Make your claims experience easy to spot at the top of your CV, including the types of claims you handled and the systems you used. Mention your RE 5 and short-term insurance qualification clearly, and give a brief example of how you kept records accurate while managing several cases at once.
How the process works
After you apply through the original listing, the recruiter reviews applications and contacts candidates who match the requirements. Because the role involves detailed claims work, be ready to discuss how you check documents, follow policy terms and keep clients updated during the process.
Important information
This page is informational only. It summarises a third-party listing and does not guarantee employment or an interview. Always read the full original listing before applying and confirm the role, location, qualifications and salary yourself.
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