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Dis-Chem Pharmacies is looking for a Frontshop Assistant for its Hobart Grove store in Johannesburg, with applications closing on 4 November 2026. This permanent role is open to candidates with a matric and up to 6 months of retail experience, and it covers shelf merchandising, till work and customer service at the front of the store.
About the company and the work
Dis-Chem Pharmacies is one of South Africa’s leading pharmacy and health retail groups. The Frontshop Assistant upholds the store’s merchandising standards while supporting customer service at the point of sale, in accordance with Dis-Chem policies and procedures. Please note that Careers24 lists this vacancy under the spelling “Frotnshop Assistant”, which appears to be a spelling error in the original advert; the role itself is the familiar Frontshop Assistant position.
Role details and duties
You will ensure that full ranges of products are on the shelves at all times and neatly presented, maintain stock on the shelves so it has not reached its sell-by date, and restock merchandise when needed to ensure maximum sales. You will follow up on all out-of-stock queries from customers in line with the customer service outcome, ensure delivered stock and stock pulled from the storeroom are stored and packed in the correct space, and ensure merchandise displays, labels and pricing are correct at all times, reporting all price discrepancies. You will keep the storeroom organised, neat and tidy, keep up to date with new product knowledge to effectively assist customers, assist with restocking of merchandise and supplies when needed, and assist with back shopping when required. You will handle all merchandise carefully to prevent losses, transact all purchases by receiving, verifying and processing payments such as cash, cards, vouchers and coupons, exchange merchandise for customers and accept returned goods when authorised to do so, and process all loyalty cards including those of accelerated partners. You will ensure cash is placed in the drop safe according to standard operating procedures, ensure all line voids and price changes are approved and signed by a Frontshop Leader or Retail Manager, and ensure accurate cash flow at all times. You will facilitate rotation of stock on a regular basis and adhere to Dis-Chem stock control procedures, report low stock levels, out-of-stock items, damaged stock and expired stock to management, assist with the counting of stock files and general stocktaking, identify and report damaged and expired stock immediately to management, assist with loading and off-loading of stock when needed, and flatten boxes after unpacking stock and take them to the designated area. You will establish a professional relationship with customers and provide friendly, helpful, courteous assistance, report customer compliments and complaints to management, adhere to the customer turnover per hour rate as per company benchmark, assist with the training of new and current team members, ensure outgoing stock, items and scripts are scanned and paid for, keep daily takings such as cash, cheques, vouchers, card slips, line voids and incomplete dockets inside the till, report bad and suspicious behaviour for both staff and customers to management, keep housekeeping in accordance with Dis-Chem standards, and adhere to Dis-Chem policies and standard operating procedures as well as health and safety rules and regulations and the uniform and personal appearance policy.
Requirements
Essential requirements are a Grade 12 / Matric or Senior Certificate and 0 to 6 months of retail work experience. Advantageous are 1 year of work experience within retail and certification in Retail Business Management. Essential competencies include knowledge of retail operations and administration, finding solutions to potential issues and knowing when to escalate a problem, comprehending fundamental arithmetic such as addition, subtraction, multiplication and division, conveying ideas and facts verbally, addressing customer questions in a timely manner, recognising the need for procedures and following relevant procedures, and taking personal responsibility for the quality and timeliness of work. Advantageous competencies are basic computer skills in Word, Excel and Outlook, numerical skills, and SAP. Special conditions of employment are being able to work retail hours, South African citizenship, a clear MIE, no criminal record and clear credit rating, and a driver’s licence and own reliable transport. Remuneration is a market-related salary. Only successful applicants will be contacted, and if you have not been contacted within two weeks after the closing date, consider your application unsuccessful.
Where to find and apply safely
This vacancy is advertised on Careers24 by Dis-Chem Pharmacies Limited, and the Apply button on this page takes you directly to the original advert. Apply only through that original listing, and be wary of anyone asking you to pay a fee to secure a job, as legitimate employers do not charge jobseekers for applications.
Practical tips
Even with little retail experience, you can stand out by showing reliability, honesty and a willingness to learn the till and stock routines. Mention any experience handling cash, working with customers or keeping shelves and storerooms tidy, and note your driver’s licence and reliable transport, since these are stated conditions of employment.
How the process works
Click the Apply button on this page to reach the original Careers24 advert, where you can submit your application before 4 November 2026. Only successful applicants will be contacted, so keep your contact details up to date and check your messages after applying.
Important information
This post is for information only and is not the employer. All details above come from the original advert, so please confirm them there before applying. Note that this is the Hobart Grove store vacancy in Johannesburg, distinct from the Frontshop Assistant posts for Durban, Umhlanga and Aloe already published on this site, and that the original advert spells the role “Frotnshop Assistant”.
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