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Pepkor Lifestyle is looking for a Front and Back Office Supervisor in Cape Town, with applications closing on 3 November 2026. This permanent role sits within the Incredible Connection brand and leads the front and back office of a retail store, balancing customer service, stock control, cash handling and team leadership. The window to apply is short, so interested candidates should not leave it to the last day.
About the company and the work
Pepkor Lifestyle gives value-conscious mass-market customers the opportunity and means to create a comfortable lifestyle, with brands providing quality, value-for-money furniture, appliances and household goods. Within that group, Incredible Connection is the technology retail brand, and this supervisor role is the link between the shop floor, the back office and the store’s commercial results: keeping customers happy, stock under control and the team performing.
Role details and duties
The supervisor is responsible for customer satisfaction, including putting customer retention strategies into practice and making sure service stays exceptional. On the stock side, the role means managing inventory effectively, minimising stock losses and maintaining optimal availability. Compliance and risk management are part of the daily routine, with company policies and industry regulations upheld throughout the store. The supervisor also builds a high-performing team, providing coaching and mentorship, and oversees front and back-office operations, including cash handling and accurate financial transactions. Some advert lines were shortened in the browser view, so the duties above are paraphrased in general terms; please confirm the full wording in the original advert before applying.
Requirements
The qualifications and experience listed are a Grade 12 Matric qualification and a minimum of three years of proven experience in retail management. The professional strengths the advert looks for are stock management, with robust strategies to control inventory levels and ensure optimal availability; compliance and risk management, with strict adherence to relevant legislation and risk management standards; financial acumen, including managing cash flow effectively and overseeing financial transactions with accuracy; team leadership; and change management, adapting and leading a team through transitions. The personal qualities listed are strong business acumen, with strategic thinking and problem-solving skills; strong administrative skills; sound judgment and decisiveness; effective and exceptional customer service; talent management, identifying, developing and empowering top performers; resilience and positivity; and championing diversity and inclusion. Only what the source states is listed here.
Where to find and apply safely
This vacancy is advertised on Careers24 by Pepkor Lifestyle, and the Apply button on this page takes you directly to the original advert. Apply only through that original listing, and be wary of anyone asking you to pay a fee to secure a job, as legitimate employers do not charge jobseekers for applications.
Practical tips
Highlight your retail management experience, especially any store where you ran both the front and back office, and give concrete examples of stock control, cash handling and team results. Show your Grade 12 clearly on your CV, and be ready to talk about how you have handled compliance issues and led a team through change.
How the process works
Click the Apply button on this page to reach the original Careers24 advert, where you can submit your application. The closing date is 3 November 2026, so apply in good time, and keep a copy of your application for your own records.
Important information
This post is for information only and is not the employer. All details above come from the original advert, and the employer may change the closing date or requirements, so please confirm everything in the original advert before you apply. The advert states a market-related salary with no fixed amount published, so please confirm pay details in the original advert. This is the Pepkor Lifestyle Front and Back Office Supervisor vacancy in Cape Town, distinct from the Frontline Supervisor posts in Steeldale and Berea already published on this site.
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