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Dis-Chem Pharmacies requires Frontshop Assistants for its Aloe store in the Eastern Cape, to uphold merchandising standards while supporting customer service at the point of sale in line with Dis-Chem policies and procedures. Applications close on 12 November 2026.
About the company and the work
Dis-Chem Pharmacies is one of South Africa’s leading pharmacy and retail groups, with stores combining pharmacy, health, beauty and FMCG ranges. Frontshop Assistants are the face of the store floor: they keep shelves full and tidy, help customers find what they need, and handle sales transactions accurately and courteously.
Role details and duties
You will ensure full ranges of products are on the shelves at all times and neatly presented, maintain stock so it has not reached its sell-by date, restock merchandise when needed to maximise sales, and follow up on out-of-stock queries from customers in line with customer service standards. You will make sure delivered stock and stock pulled from the storeroom are stored and packed correctly, that merchandise displays, labels and pricing are correct at all times and price discrepancies are reported, and that the storeroom stays organised, neat and tidy. You will keep up to date with new product knowledge to assist customers effectively, assist with restocking and back shopping when required, and handle all merchandise carefully to prevent losses. At the till you will transact purchases, receiving, verifying and processing payments such as cash, cards, vouchers and other tender types, exchange merchandise and accept returned goods when authorised, process loyalty cards including those of accelerated partners, place cash in the drop safe according to standard operating procedures, and ensure line voids and price changes are approved and signed by a Frontshop Leader or Retail Manager. You will ensure accurate cash flow at all times, facilitate rotation of stock and follow Dis-Chem stock control procedures, report low, out-of-stock, damaged and expired stock to management, assist with counting stock files and general stocktaking, and assist with loading and off-loading stock when needed, flattening boxes after unpacking and taking them to the designated area. You will establish a professional relationship with customers and provide friendly, helpful and courteous assistance, report compliments and complaints to management, work to the customer turnover per hour rate set by the company benchmark, assist with training new and current team members, ensure outgoing stock, items and scripts are scanned and paid for, keep daily takings inside the till area as required, and report bad or suspicious behaviour by staff or customers to management. Housekeeping must meet Dis-Chem standards, and you will follow Dis-Chem policies and standard operating procedures, health and safety rules, and the uniform and personal appearance policy.
Requirements
Applicants need Grade 12, Matric or a Senior Certificate, and 0 to 6 months of retail work experience. One year of work experience within retail and certification in Retail Business Management are advantageous. Competencies sought include knowledge of retail operations and administration, finding solutions to potential issues and knowing when to escalate a problem, fundamental arithmetic such as addition, subtraction, multiplication and division, conveying ideas and facts verbally, addressing customer questions in a timely manner, recognising the need for procedures and following them, and taking personal responsibility for the quality and timeliness of work with little supervision. Basic computer skills in Word, Excel and Outlook, numerical skills and SAP are advantageous. Special conditions of employment are being able to work retail hours, South African citizenship, an MIE check with no criminal record and a clear credit rating, and a driver’s licence with own reliable transport. The salary is market related.
Where to find and apply safely
This vacancy is advertised on Careers24 by Dis-Chem Pharmacies, and the Apply button on this page links directly to that original advert. Apply only through the original listing, and never pay anyone who promises you this job or asks for a fee to secure an interview. Genuine recruiters do not charge job seekers for applications.
Practical tips
Lead with any retail experience you have, even short experience, and describe shelf work, cash handling or customer service you have done. Show that you understand stock rotation, expiry checks and accurate till work, and mention any retail qualification or computer skills. Emphasise reliability, friendliness and willingness to work retail hours, since these matter most in a frontshop role.
How the process works
Click the Apply button on this page to reach the original Careers24 advert, where you can submit your application before the closing date of 12 November 2026. The advert’s reference is 209808, so keep that number handy when applying. Only successful applicants will be contacted, and if you have not been contacted within two weeks after the closing date, consider your application unsuccessful.
Important information
This post is for information only and is not the employer. All details above come from the original advert, including the Aloe store in the Eastern Cape. Dis-Chem advertises separate Frontshop Assistant vacancies for other stores, including Durban and Umhlanga, which are advertised separately.
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