Juru Holdings is recruiting a Customer Relationship Manager for a permanent role in Stellenbosch, Western Cape, on behalf of a leading payment service provider. The salary is market related, and applications close on 6 November 2026. The reference number is 209546.
About the company and the work
Juru Holdings is a recruitment agency placing professionals with employers across South Africa. In this vacancy, the successful candidate will join the growing team of a leading payment service provider, a business that moves money for billers through retail and digital payment networks. The role is commercial and relationship-driven: it is about keeping existing billers happy and growing, winning new billers, and making sure the payment experience works smoothly from onboarding through to everyday service delivery. The manager will work with internal teams, including operations and marketing, and will act as the main link between billers and the business.
Role details and duties
The advert is for a Customer Relationship Manager in Stellenbosch, on a permanent basis, in the Investment and Sales sectors. The duties listed in the original advert include:
- Managing and growing relationships with existing billers, driving increased transaction volumes and long-term partnerships.
- Identifying, approaching and onboarding new billers.
- Driving transaction growth across retail and digital payment networks.
- Building trusted relationships with key stakeholders, understanding their business needs and identifying opportunities for growth.
- Identifying and developing strategic partnerships and new business opportunities.
- Collaborating with internal teams to explore innovative payment solutions and support growth.
- Acting as the primary point of contact between billers and relevant internal departments, ensuring effective communication and service.
- Working closely with operational teams to ensure smooth onboarding, ongoing service delivery and resolution of client queries.
- Supporting the company’s market presence and client engagement initiatives in collaboration with the marketing team.
- Monitoring and reporting on client performance, business opportunities, transaction growth and sales forecasts.
Requirements
Applicants should meet the following requirements, as stated in the original advert:
- A relevant tertiary qualification.
- Three to five years of experience in sales, account management or customer relationship management.
- Experience in the payments industry, including an understanding of retail and digital payment networks.
- Proven experience managing enterprise-level client relationships and identifying opportunities for business growth.
- A valid driver’s licence and own reliable transport.
- Fluency in business English; additional languages will be beneficial.
Where to find and apply safely
Apply only through the original Careers24 listing, using the Apply button on this page, which links directly to the Juru Holdings vacancy. Be wary of anyone asking for payment in exchange for a job, and never share banking details or passwords during an application. If a message about this vacancy does not come from the official listing or the recruiter, treat it with caution and check the original advert first.
Practical tips
Make your payments experience easy to see: name the payment networks and biller types you have worked with, and give numbers where you can, such as transaction growth or new billers onboarded. Show that you can manage large, enterprise-level clients, not just small accounts, and mention any additional languages you speak, since the advert lists these as beneficial. Because the role needs travel to clients, confirm that your licence and transport are in order before applying.
How the process works
Applications are submitted through the Careers24 listing for this vacancy. At the time it was seen, 2 people had applied and 60 people had viewed the advert. Shortlisted candidates can expect the recruiter and the client to assess their payments industry experience, their enterprise client track record and their ability to grow transaction volumes before any appointment is made.
Important information
This post is for information only. It is not a job offer, and it does not guarantee employment. Always confirm the full requirements, the employer details and the closing date in the original advert before applying, as details can change. The closing date shown here is 6 November 2026, so apply in good time if you meet the requirements.
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