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EPX Courier Services has a permanent opening for a Branch Administrator at its Middelburg branch. This role suits an organised administrator with courier experience who enjoys customer service, problem-solving and keeping a busy branch office running smoothly.
About the company and the work
EPX Courier Services is a courier company, and the Branch Administrator supports the Middelburg branch across its day-to-day administration, reporting to the Branch Manager. The role covers the branch’s office administration, its banking, its human resources administration and the follow-up of customer and branch queries until they are resolved. It is a hands-on position in a fast-moving courier environment, where accuracy and good customer care matter.
Role details and duties
The job functions listed in the original advert include, but are not limited to:
- Banking for the branch.
- All human resources administration for the branch.
- Handling escalated queries from other branches and clients.
- Communicating customer inquiries and feedback to the relevant team members.
- General office administration.
- Filing.
- Continued follow-ups on existing queries until they are resolved.
The position is permanent, based in Middelburg, with a market-related salary. The advert reference is Branch Admin – MID, and applications close on 13 November 2026.
Requirements
The original advert states the following requirements:
- Minimum 2 years of experience.
- Fluency in English and Afrikaans.
- Knowledge of logistical or courier software, with Parcel Perfect preferable.
- Passion for customer service.
- Attention to detail, hardworking and well presented.
- An operational background is preferable.
- Aptitude for problem-solving and multi-tasking.
- Preference will be given to candidates with courier experience.
The required skills listed in the advert are Customer Care (2 to 3 years), Administrator (2 to 3 years), Courier Operations (2 to 3 years) and Courier Admin (2 to 3 years). The role reports to the Branch Manager.
Where to find and apply safely
The original vacancy is listed on Careers24, and the Apply button on this page links directly to that original advert. Always apply through the original listing, and be cautious of anyone who asks you for money in exchange for a job, an interview or a placement. A genuine employer will never charge you a fee to apply.
Practical tips
Before you apply, make sure your CV shows your courier and administration experience clearly, including any work with courier software such as Parcel Perfect. Since fluency in English and Afrikaans is required, mention both languages. Be ready to give examples of how you have handled escalated queries and followed them through to resolution, and check that you can work in Middelburg.
How the process works
Click the Apply button on this page to open the original Careers24 advert and follow the application instructions there. Shortlisted candidates can expect to be contacted for the next steps.
Important information
This post is for information only. We are not the employer and we do not handle applications, shortlisting or hiring decisions. Always confirm the full details, including the salary and the closing date, in the original advert before you apply.
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