Virtual Care Nurse Practitioner Jobs in South Africa

Kaelo is looking for a Virtual Care Nurse Practitioner to join its team in Randburg, Gauteng. This is a full-time, remote role in telemedicine and primary healthcare triage, and the successful candidate must be available to join immediately. If you are a registered nurse who is comfortable caring for patients by phone and online, this could be a strong next step in your career.

About Kaelo and the work

Kaelo provides essential healthcare solutions that support the physical and psychosocial wellbeing of the people it serves. In this role, you will not be working on a hospital ward. Instead, you will provide remote clinical consultations, assess patients, and help them get the right level of care at the right time, whether that is a virtual consultation, an in-person referral, or support that does not need a doctor at all.

Role details

The work covers telemedicine and primary healthcare triage. Your day-to-day duties will include:

• Handling patient calls, messages, and emails in a professional and caring way.
• Carrying out clinical triage and sorting cases into emergency, urgent, and non-urgent categories.
• Assessing physical and psychosocial needs, including mental health needs.
• Referring patients for in-person care or a virtual consultation where needed.
• Providing treatment guidance, medication education, and wellness counselling.
• Booking virtual consultations with doctors and supporting patients who do not require a doctor intervention.
• Referring patients to emergency care, mental health, and social and psychological services where appropriate.
• Keeping accurate electronic records and reporting on service metrics.
• Working to service-level targets while following SANC regulations, Department of Health guidelines, and standard operating procedures.
• Taking part in quality improvement and team activities, and keeping your professional development up to date.

The source listing does not state a salary for this role, so no salary figure is given here.

Requirements

• Registered Professional Nurse with the South African Nursing Council (SANC).
• A Primary Health Care qualification.
• A Certificate in Dispensing.
• Two to three years of clinical experience, with primary healthcare, emergency, intensive care, or similar experience preferred.
• Experience with telephonic patient interaction.
• Computer literacy and good typing skills.
• Strong clinical triage skills and excellent telephonic and written communication.
• The ability to work independently under pressure, with a high level of organisation and documentation accuracy.
• A patient-centred approach to care.

Where to find and apply safely

This opportunity was listed on Indeed South Africa. Apply only through the original listing using the Apply button on this page. Do not pay anyone for a job, and do not share your bank details, PINs, or passwords with anyone who claims to be recruiting for this role. A genuine employer will not ask you to pay a fee to be considered.

Practical tips

Before you apply, check that your SANC registration is active and that your CV clearly shows your primary healthcare experience and any telephonic triage work. If you have worked in emergency or intensive care, highlight that experience. Prepare a quiet workspace for remote work, and be ready to show that you can document cases accurately and communicate clearly by phone and in writing.

How the process works

Use the Apply button on this page to open the original Indeed listing. From there, follow the employer’s application steps and submit the documents it asks for. Only shortlisted candidates are normally contacted, so make sure your contact details are correct before you submit your application.

Important information

This post is based on the original Indeed listing for a Virtual Care Nurse Practitioner at Kaelo in Randburg, Gauteng, for full-time remote work. The listing states that the successful candidate must be available to join immediately, and it does not state a salary. Always read the original listing carefully before you apply, because the employer may update the role, requirements, or closing details at any time.

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