Skills Trainer Captive Markets Jobs in South Africa

Famous Brands is seeking a skills trainer for captive markets to deliver world-class training within its brands, in the Western Cape, and to ensure the culture, ethics, core values, standards and procedures are conveyed to all new and existing franchisees and their staff. This permanent intermediate role works across restaurants, training restaurants and store openings.

About the company and the work

Famous Brands is a well-known restaurant group. The trainer supports front-of-house (FOH) and back-of-house (BOH) workshops and skills development, helps training restaurants meet required standards, and provides ongoing in-store training and refresher training.

Role details / duties

• Perform administrative work as and when required related to the training role.
• Assist in ensuring that Training Restaurants subscribe to the standards required for training.
• Provide daily feedback to the business on the previous day’s activities.
• Assist with FOH and BOH workshops and skills development, and assist with skills assessments and documentation thereof for restaurant staff.
• Provide ongoing in-store training and refresher training, and assist franchise managers with in-store training when requested, overnight when necessary.
• Do store visits to assist franchise managers with practical coaching, including working hours as required, and assist with store openings.
• Assist in updating all training manuals with relevant information, and update training status on SharePoint.
• Keep updated with brand requirements and specifications, and follow up post-opening of new restaurants on status and do refresher training where required.
• Have weekly feedback meetings with the operations team on status per outlet, and compile a monthly training calendar and schedule appointments accordingly.
• Liaise with the administrator to make accommodation and travel bookings and follow up on vouchers, and assist the menu developer with new product development and training ahead of a new menu launch.

Requirements

• Minimum of Matric.
• A related tertiary qualification would be an advantage.
• Minimum of 3 years’ experience in the food service industry.
• Minimum of 5 years’ experience driving.

Where to find / apply safely

Apply only through the original CareerJunction listing using the Apply button on this page, which leads to the source advert (Job 2646300, Ref FB_4291518). Check the reference and Western Cape location before sharing personal details, and never pay a fee to apply.

Practical tips

• Show food service training and coaching experience clearly.
• Highlight store visits, openings and refresher training work.
• Mention driving experience, as the source lists 5 years’ driving experience.

How the process works

On CareerJunction, you open the original advert, review the full position details, and apply through the listing’s application route. The employer then reviews applications for this permanent intermediate role.

Important information

This post is informational only, and openings and requirements change at any time. Readers should always verify the details on the original listing before applying. Salary was not disclosed in the source advert.

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