Security Controller Jobs in Delmas

Dis-Chem Pharmacies is looking for a Security Controller for its talent pool in Delmas, Mpumalanga. This permanent role supervises on-site security operations, manages loss prevention and oversees high-risk stock, with CCTV surveillance monitored off-site, so the focus is on on-site response, coordination and operational control. The salary is market related, and the package includes medical aid, a provident fund and a staff account. The advert reference is 209600, and applications close on February 03, 2027. Please note: while this listing is filed under Delmas, the advert’s own opening paragraph mentions Standerton, so applicants should confirm the work location in the original advert before applying.

About the company and the work

Dis-Chem Pharmacies is one of South Africa’s well-known pharmacy and health retail groups, with stores and distribution operations across the country. In a retail and warehouse environment, stock is high-value and fast-moving, which makes loss prevention a central part of the business. The Security Controller sits at the centre of that work: supervising on-site security guards, watching for suspicious activity, investigating incidents in real time, protecting company property and assets, and making sure security, safety and stock-control procedures are followed. It is a position of real responsibility, combining hands-on security work with supervision, reporting and liaison with management, the off-site CCTV monitoring centre and, where necessary, the South African Police Service.

Role details and duties

The duties stated in the advert include:

• Security control: be vigilant and alert to identify suspicious activities according to company standard operating procedures; investigate and report signs of damage, tampering or unlawful entry immediately and act in the best interests of the company; liaise with the off-site CCTV monitoring centre regarding suspicious activities, footage requests and incidents; respond promptly to alerts or reports from the off-site CCTV control room; professionally receive and assist guests, customers, suppliers and employees; protect company property and assets from theft, dishonesty, vandalism or malicious behaviour; always remain present and attentive at the assigned post while on duty; report unusual or suspicious behaviour by staff, customers or suppliers; conduct and supervise opening and closing procedures with heightened vigilance; investigate purchase disputes at the dispensary and front line in real time, coordinating with the off-site centre; monitor and secure Bin 1000 and other designated high-risk areas; and follow authority levels and incident escalation protocols.
• Loss prevention and stock control: manage and monitor high-risk and high-value stock; investigate stock losses, shrinkage discrepancies and damages; oversee and document authorised write-offs according to company policy; implement and enforce loss prevention policies and best practices; develop and apply strategies to minimise financial losses caused by theft, fraud, accidents and injury; conduct physical security audits and inspections as per company requirements; supervise warehouse truck access and offloading processes, ensuring documentation is verified and complete; coordinate with management and the off-site monitoring centre when suspicious stock movement is identified; and contribute to shrinkage targets, trend analysis and reporting.
• Supervision and leadership: supervise and manage on-site security guards; allocate duties and ensure compliance with security procedures; monitor performance and provide guidance or corrective action when required; ensure discipline, professionalism and adherence to PSIRA regulations; act as a shift leader or site supervisor when required; and provide coaching, on-the-job training and shift handover accountability.
• Safety operations: respond to alarm activations and emergency alerts from alarm systems or off-site monitoring; operate emergency equipment when required; assist emergency response teams such as first responders, medical staff and management; maintain order during evacuations and at assembly points; prevent panic, stampedes, unlawful entry or disorder during emergencies; provide ongoing safety advice and ensure compliance with health and safety regulations; and assist with fire, evacuation and medical emergency drills and post-incident debriefing.
• Rapid response: remain vigilant for any breach of security measures; interpret situations quickly and take decisive on-site action; respond promptly and effectively to crises or high-risk incidents; manage interactions with shoplifters in a lawful and professional manner; coordinate with the South African Police Service when necessary; compile case files, preserve evidence and attend to court proceedings as required; immediately contact law enforcement during life-threatening situations such as armed robbery or assault; and be aware of hostage and armed robbery protocols and post-incident support actions.
• Administration and reporting: record accurate notes of daily activities and unusual occurrences; maintain occurrence books, registers and audit documentation; conduct legal and ethical investigations in line with company standard operating procedures; enforce rules and regulations to prevent criminal activity proactively; receive and respond to security-related communication by calls, texts and emails; prepare incident reports and submit them to management; request and document CCTV footage from the off-site monitoring centre for investigations and disciplinary processes; and ensure all documentation relating to investigations, audits, stock control and write-offs is accurate, confidential and audit-ready.
• General: adhere to Dis-Chem policies and standard operating procedures; maintain compliance with PSIRA Grade B registration; comply with health and safety rules and regulations; maintain a professional appearance in line with the Dis-Chem uniform and personal appearance policy; and demonstrate integrity, accountability and professionalism in all duties.

Some lines of the listing view are cut off at the end, so applicants should confirm the full wording of the duties in the original advert before applying.

Requirements

Only the requirements stated in the advert are listed here:

• Grade 12 / Matric (essential).
• Grade B or A accreditation with the PSIRA (essential).
• PSIRA registered (essential).
• A minimum of 2 years’ retail security experience in a shopping mall environment (essential).
• CCTV monitoring and incident reporting; access control and loss prevention; client liaison and daily reporting (essential; the listing view cuts off part of this line).
• Experience with digital security systems and incident reporting systems such as electronic reports and dashboards (essential).
• Knowledge of POPIA, including the handling of CCTV footage and personal data (essential).
• Courtroom readiness, including statement writing (essential; the listing view cuts off part of this line).
• Must have warehouse or distribution centre experience (essential).
• Basic first aid certification; knowledge of the Occupational Health and Safety Act; operational computer skills (advantageous; the listing view cuts off part of this line).
• Sound knowledge and experience in operating Hikvision security systems (advantageous, and also listed as a competency).
• Competencies: PSIRA knowledge; strong situational awareness and risk assessment ability; awareness of the financial impact of shrinkage, theft and operational risk; conflict management and de-escalation ability; English, read, written and spoken well, as it is the organisation’s official language; self-motivated and security orientated; ability to supervise and guide security staff; trustworthy and honest; able to lead, motivate and inspire others; competence in reporting, investigations, audits and stock control processes; excellent report writing and incident investigation skills; strong verbal and written communication skills; proven supervisory and team leadership skills; strong stock control, inventory management and basic accounting skills.
• Special conditions of employment: occasionally overtime and on standby; fitness-for-duty requirement and random substance testing where applicable; South African citizen; MIE, clear criminal and credit record; driver’s licence and own reliable transport; ability to work shifts, weekends and public holidays; knowledge of retail shrinkage prevention and loss control.

Where to find and apply safely

This vacancy is listed on Careers24, and the Apply button on this page takes you directly to the original advert (reference 209600). Apply only through the original advert, and never pay anyone to process your application. Dis-Chem states that only successful applicants will be contacted, and if you have not been contacted within two weeks after the closing date, you should consider your application unsuccessful. Because the advert text mentions Standerton while the listing is filed under Delmas, confirm the work location in the original advert before you apply.

Practical tips

This role is as much about evidence as presence: highlight your PSIRA grade, your retail security experience, and any Hikvision or digital incident-reporting experience, and be ready with examples of incidents you investigated, reports you wrote, and shrinkage or stock-loss cases you helped resolve. Show that you can supervise guards fairly and firmly, stay calm in emergencies, and write clear, factual reports that stand up in a disciplinary process or in court. Make sure your transport arrangements cover shifts, weekends and public holidays.

How the process works

When you apply through the original advert, your application goes to Dis-Chem for shortlisting. If your background matches what is asked for, you can expect to be contacted about the next steps; if you do not hear back within two weeks after the closing date, the advert states that only successful applicants will be contacted. Keep a copy of your application and the advert reference (209600) so you can quote it in any follow-up.

Important information

This page is informational only and is not the employer. Details such as the salary, closing date and requirements come from the original advert, and the full wording should be confirmed there before you apply. Applications close on February 03, 2027.

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