Second in Charge Jobs in Cape Town

Signature Cosmetics, a proudly South African beauty brand, is looking for a Second in Charge for its Promenade Shopping Centre store in Cape Town. This is a three-month contract role, advert reference 210009, and applications close on 9 November 2026.

About the company and the work

Signature Cosmetics & Fragrances is a proudly South African beauty brand with stores across South Africa, aiming to provide customers with quality products at unbelievably affordable prices. The Second in Charge supports the Store Supervisor with the daily operations of the store, including stock management, point of sale processes, customer service, store standards, team supervision and performing the duties of a Sales Assistant, to deliver operational requirements. The role reports to the Store Supervisor.

Role details and duties

The duties stated in the advert include:

• Creating a welcoming, inspirational and personalised experience for customers.
• Performing the duties of the Store Supervisor as and when required due to staff scheduling, and performing allocated duties as requested by the Store Supervisor.
• Being familiar with the responsibilities of the Store Supervisor role and raising any queries with the Store Supervisor.
• Actively supporting and contributing to the achievement of all store targets and operational standards, and understanding the sales targets and the contribution of the relevant area.
• Attending and participating in morning team meetings and daily floor walks, and raising ideas, queries or concerns with the Store Supervisor.
• Assisting with preparations for and participating in all stock takes, conducting cycle counts as required, and reporting areas of concern to the Store Supervisor.
• Preventing damages by housing products correctly on the sales floor and in the stockroom, practising accurate stock rotation and the FIFO principle, and reporting stock requirements, out of stocks or low stock levels.
• Keeping stock on the sales floor and in the stockroom clean and hygienic, fully replenishing departments of responsibility, and maintaining housekeeping.
• Implementing and maintaining all store visual merchandising standards and disciplines, and ensuring store standards and operations procedures are implemented and adhered to.
• Adhering to all policies and procedures, including point of sale, cash handling and banking procedures, and raising areas of concern with the Store Supervisor.
• Contributing to the store achieving the minimum acceptable Operations Checklist rating, and being familiar with all information posted on the notice board.
• Offering every customer Loyalty Card membership and explaining its benefits, and explaining all current promotions, discounts and special offers.
• Focusing on average basket size by ensuring customers are greeted and new line items are introduced, performing make overs professionally and recording customer details and products used, and using testers to introduce customers to the product range.
• Responding to customer requests, comments and complaints and escalating when required, implementing monthly promotions with the relevant signage and display material, and actioning pricing including mark ups, mark downs and promotions in the area of responsibility.
• Supporting marketing initiatives such as sidewalk sales and centre court space, adhering to the staff schedule and ensuring the area of responsibility is covered at all times, and attending and participating in all scheduled training.
• Assisting with the induction and training of all new employees, and raising any breach of procedure or policy, or any other concern, with the Store Supervisor.

The role includes working flexible hours in line with business requirements, standing for long periods, and demonstrating and promoting products.

Requirements

Only what the source states is listed here:

• A matric, grade 12 or equivalent certificate.
• A minimum of two years’ working experience in a retail or related environment is required.
• Experience supervising a small team is an advantage.
• Experience working with beauty, fragrances and skincare products is an advantage.
• Experience working with point of sale, and Microsoft Office (emails and Excel) is an advantage.
• Knowledge of relevant computer packages such as Microsoft Office and Excel, and of business systems such as point of sale and Payspace.
• Knowledge and process understanding of all store, stock management and customer service processes, and understanding of process compliance.
• Good written and verbal communication skills, attention to detail, a passion for cosmetics, retail and customer service, and a strong work ethic with a hands-on approach.
• Able to work flexible hours, stand for long periods, demonstrate and promote products, remain calm and pleasant in pressurised situations, motivate a team, and create a buzz in the store that encourages customers to purchase and return.

The advert states no separate experience level label, so none is shown in the job details.

Where to find and apply safely

This vacancy is listed on Careers24, and the Apply button on this page takes you directly to the original Signature Cosmetics advert for the Promenade Shopping Centre store. Apply only through that original advert, and never pay anyone to apply for a job. The advert notes that only successful applicants will be contacted, and that no contact within two weeks after the closing date should be taken as unsuccessful.

Practical tips

Lead with your two or more years in retail, and name any team supervision, beauty product knowledge, point of sale or Excel experience you have, since those are listed as advantages. Show you can step in for the Store Supervisor: give an example of a stock take, a cycle count or a promotion you helped deliver to standard. Mention that you are comfortable with flexible hours and a busy shop floor.

How the process works

When you apply through the original advert, your application goes to Signature Cosmetics for shortlisting for the Promenade Shopping Centre store. Shortlisted candidates are contacted; if you have not been contacted within two weeks after the closing date of 9 November 2026, the advert states that your application should be regarded as unsuccessful.

Important information

This page is informational only and is not the employer. Details such as the salary, closing date and requirements are taken from the original advert, and the original advert is the final authority. The salary is stated as Market Related, and the contract runs for three months. This is a separate vacancy from the Second in Charge role at Parow Shopping Centre, which has a different advert reference.

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