Reception Office Administrator Jobs in Cape Town

A premium business centre in Cape Town is looking for a Reception & Office Administrator to run the daily operations of the centre and be the first friendly face for tenants, visitors and clients. Listed by Raizcorp, this permanent role combines front-of-house service with hands-on office, facilities and tenant administration.

About the company and the work

The role sits within The Business Exchange, which runs premium business centres. As the centre’s brand ambassador, you will oversee the full range of front-of-house and office operations, from reception and client engagement through to administration, facilities coordination and directing cleaning staff so presentation standards stay high.

This is a busy, people-facing job at the centre of a working business community. You will be the first point of contact for tenant support and operational needs, and the person who keeps the centre running smoothly day to day.

Role details and duties

• Maintain a neat, professional front-of-house experience and greet and assist guests in a courteous, efficient manner.
• Manage all incoming calls and messages, making sure they are routed accurately and followed up, for tenants and other callers.
• Handle deliveries and visitor queries, and act as the first point of contact for tenant support and operational needs.
• Perform a wide range of administrative duties to keep day-to-day centre operations running smoothly.
• Oversee and direct cleaning staff as needed so the centre is always spotless and client-ready.
• Maintain attendance registers and emergency procedures.
• Track revenue, occupancy, parking and tenant-related charges such as printing.
• Escalate issues to the appropriate departments and maintain tenant satisfaction.
• Support tenant onboarding and offboarding processes.
• Manage boardroom bookings, readiness and cleanliness, carry out pre- and post-use inspections, and report any issues.
• Coordinate with the hospitality team for seamless meeting experiences, report staff absences and assist with daily coordination.
• Conduct viewings for potential tenants when required, contribute to occupancy management and lease tracking, and maintain professional conduct during all client interactions.
• Keep tight control over centre stock and supplies, prevent misuse, ensure timely restocking and keep accurate inventory records.
• Make sure the centre complies with internal policies and procedures, oversee maintenance, repairs and IT issues, and coordinate with internal departments for seamless operational flow.

Requirements

• Grade 12 certificate.
• Diploma or degree in Communications, Client Relations, Business Administration, or a related field.
• 6 to 10 years’ experience in a reception, office administration, or centre operations role.
• Strong administrative and organisational background with proven multitasking ability.
• Experience managing cleaning or hospitality staff.
• Strong proficiency in Microsoft Office and Google Suite.
• Experience managing technical equipment such as projectors and conferencing tools.
• Proven ability to manage busy operational environments.
• Advantageous: previous property or hotel industry experience; familiarity with tenant leasing and space management; conflict management and tenant relationship handling.
• Professional appearance and conduct, exceptional communication skills (verbal and written), highly organised, proactive and dependable, with strong attention to detail, administrative accuracy, a positive service-oriented mindset, and the ability to plan, prioritise and multitask effectively, plus a strong sense of accountability and responsibility.

Only the requirements listed above appear in the original advert. No other qualifications or experience have been added here.

Where to find and apply safely

This vacancy is listed on Careers24 by Raizcorp, and the Apply button on this page links to that original advert. To apply, follow the instructions in the original advert. Apply only through that original listing and through the recruiter named there. Be cautious of anyone asking for payment to secure an interview or a job, and check the details on the original advert before sharing personal documents.

Practical tips

• Show your years of reception or centre operations experience clearly, with the size and type of centre you supported.
• Give examples of juggling front-of-house service, administration and facilities work at the same time.
• Mention your Microsoft Office and Google Suite skills and any experience with boardroom or conferencing equipment.
• Keep your CV focused and current, and make sure your contact details are correct before you send it.

How the process works

Use the Apply button to reach the original advert and follow its application instructions. The advert notes that this is an external application, so you will complete your application through the recruiter’s own channel.

Important information

This page is informational only. It summarises a third-party job advert and does not guarantee employment, an interview, or any particular salary outcome. The salary is stated in the original advert as R10,000 to R15,000 per month, and the closing date shown there is Nov 28 2026.

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