Th
King Price is looking for an outbound client care consultant in Pretoria to look after existing clients, sell products that keep them covered, and bring in new business. This permanent role suits someone with call centre experience who enjoys talking to people, solving problems and working to targets.
About the company and the work
The employer is King Price Group, and the company named in the advert is King Price. The role is about providing superior service to internal and external clients: selling products to retain existing clients and attract new business for the organisation, while working to the quality standards in place and living the King Price values.
Most of the work happens on the phone, speaking to clients at every level. You will handle queries and complaints, upsell a variety of products to existing clients, and keep service quality high.
Role details and duties
- Deal with client queries and complaints.
- Upsell a variety of products to existing clients, on all levels, in a competent, efficient and professional way.
- Act in accordance with the quality standards in place and in line with the King Price values.
Requirements
- Matric or matric equivalent (essential).
- RE5 (essential).
- Full FAIS qualification (advantageous).
- Previous call centre experience, preferably in client care and/or sales environments (essential).
- Relevant experience in short term insurance (advantageous).
- Excellent product knowledge.
- Live the King Price values; excellent attention to detail and quality oriented; strong problem-solving, decision-making and objection handling skills; deadline and results driven; able to cooperate and communicate with all levels of management and clients; strong people skills and client-oriented; team player; traits of resilience, integrity, ambition and passion; able to work well under pressure.
Only the requirements listed above appear in the original advert. No other qualifications or experience have been added here.
Where to find and apply safely
This vacancy is listed on Careers24 by King Price Group, and the Apply button on this page links to that original advert. To apply, follow the instructions in the original advert. Apply only through that original listing and through the recruiter named there. Be cautious of anyone asking for payment to secure an interview or a job, and check the details on the original advert before sharing personal documents.
Practical tips
- Make your RE5 status and matric clear at the top of your CV, since both are essential.
- Show your call centre experience in client care or sales, with the products and targets you handled.
- Highlight any short-term insurance experience and your FAIS qualification if you have it.
- Keep your CV focused and current, and make sure your contact details are correct before you send it.
How the process works
Use the Apply button to reach the original advert and follow its application instructions. The advert notes that if you do not receive feedback within ten working days after the closing date, you should accept that your application was not successful.
Important information
This page is informational only. It summarises a third-party job advert and does not guarantee employment, an interview, or any particular salary outcome. The salary is listed as Market Related, with no figure stated in the original advert. Please note the closing date shown on the original advert is Oct 30 2026, so apply promptly.
#SouthAfricaJobs #JobsInSouthAfrica #ClientCareJobs #CallCentreJobs #PretoriaJobs #InsuranceJobs #GautengJobs