Onsite Technician Jobs in South Africa

Vexall PTY LTD, a retail IT support company, is looking for an Onsite Technician in Cape Town. The role is full-time and in person, and pay information was not provided in the original listing. The technician provides onsite installation and maintenance for retail and pharmacy customers.

About the company and the work

Vexall provides IT support services to retail and pharmacy customers. The field service technician in this role is the onsite face of that support, keeping systems running, meeting service standards and helping customers get the most from Vexall services.

Role details and duties

• Deliver quality client service and make sure agreed customer service level agreements are consistently met.
• Provide onsite service to customers while continually improving quality and efficiency.
• Build and maintain good working relationships with customers.
• Work closely with other Vexall departments to drive client satisfaction and business growth.
• Provide presales assistance to the sales team.
• Make sure platforms are configured correctly to client requirements.
• Handle and manage assigned calls efficiently.

The listing states that the job is full-time, in Cape Town, Western Cape, and that the work location is in person. It also lists a company car among what is offered.

Requirements

• 2 or more years of onsite experience in a retail and pharmacy environment.
• A Grade 12 certificate.
• CompTIA A+ and N+ certification.
• MCP or MCSE certification, or a current Microsoft certification.
• Networking experience, and an understanding of PC hardware setup and configuration.
• Windows or Linux experience.
• A clear criminal background check.

Where to find and apply safely

Use the Apply button on this page. It is set to open the original Indeed listing for this role, so you can check the full advert and the employer’s application route before you submit anything. Apply only through that original listing, and never pay a fee to apply for a job.

Practical tips

• Highlight onsite retail and pharmacy support, service level work and call handling.
• List your CompTIA and Microsoft certifications clearly, with networking and hardware experience.
• Show that you can work in person with customers and coordinate with other teams.

How the process works

First, open the original listing through the Apply button and read it in full. Then prepare an updated CV that matches the duties and requirements above, and submit it through the route shown on the original listing. Keep a copy of what you submit, and watch for any further instructions from the employer through that same channel.

Important information

This post is informational only. It summarises a third-party job listing for jobseekers in South Africa and does not guarantee employment, an interview or a particular salary outcome. Details such as pay, location and contract type are taken from the original listing, and the original listing should be checked before applying.

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