Networking Managed Services Engineer Jobs in Cape Town

Recru-it is looking for a Networking Managed Services Engineer (L1) to work in Cape Town. This is a permanent role at intermediate level, and it is a first-line managed services seat: monitoring client networks, resolving Level 1 incidents and keeping enterprise infrastructure available and performing. The position is on-site, and it suits candidates with entry-level networking experience or a relevant graduate or internship programme behind them.

No salary is stated in the advert, which lists the pay as R Undisclosed, so no salary figure is shown on this page. The listing was posted on 29 October 2026 and expires in 20 days. The full advertised title is Networking Managed Services Engineer (L1), and the short title above drops the (L1) level marker only to keep the headline short.

About the company and the work

Recru-it describes itself as an IT recruitment and talent sourcing specialist with offices in Cape Town and Port Elizabeth as well as consultants working remotely across the country. In this vacancy, the engineer works inside a managed services environment, supporting enterprise network infrastructure that spans WAN, LAN, wireless and SD-WAN environments.

The role is about keeping client networks running: monitoring infrastructure, systems and services for availability and performance, responding to incidents and service requests, and making sure network devices, systems and services remain secure, operational and compliant with organisational standards.

Role details and duties

The advertised title is Networking Managed Services Engineer (L1), based in Cape Town on a permanent basis at intermediate level. The duties listed in the advert include:

• Monitoring client network infrastructure, systems and services to ensure availability and performance.
• Identifying, investigating, troubleshooting and resolving Level 1 incidents and service requests within agreed service levels.
• Escalating incidents, risks and unresolved issues to the appropriate support teams when required.
• Performing root cause analysis for incidents and contributing to incident prevention initiatives.
• Fulfilling approved service requests and executing routine operational tasks according to documented procedures.
• Providing telephonic, chat and ticket-based support to customers and internal stakeholders.
• Executing approved maintenance activities, including software patching, configuration changes and system updates.
• Following established change management processes and procedures.
• Troubleshooting across WAN, LAN, wireless, SD-WAN and inter-site connectivity environments.
• Supporting the implementation, configuration and maintenance of network infrastructure and security controls.
• Assisting in maintaining network security standards, identifying vulnerabilities and supporting remediation.
• Contributing to network documentation, diagrams, standards, procedures and knowledge articles.
• Monitoring network performance and using management and monitoring tools to proactively identify issues.
• Identifying opportunities for operational efficiency, automation, process optimisation and incident reduction.
• Participating in shift handovers and maintaining accurate operational records to ensure service continuity.
• Assisting with disaster recovery activities, testing and business continuity requirements where applicable, and contributing to project-related activities and network deployments as required.

Requirements

The advert asks for the following, and nothing beyond it has been added here:

• Networking fundamentals: a solid understanding of the OSI model and TCP/IP protocol suite; IP addressing, subnetting, routing concepts and network segmentation; Layer 2 switching technologies, VLANs, access ports, trunking and access control lists; routing protocols including OSPF, EIGRP and basic BGP concepts; Network Address Translation (NAT); SNMP and network management principles; traffic filtering using access lists and route maps; and enterprise network architecture concepts.
• Network technologies: basic knowledge and experience configuring, monitoring and troubleshooting Cisco switching and routing platforms; Aruba and Meraki switching and wireless solutions; Fortinet, Palo Alto, Cisco or similar firewall technologies; enterprise wireless networking technologies; SD-WAN technologies (Fortinet, Cisco, Meraki or similar); ISP connectivity solutions including DIA, MPLS and point-to-point circuits; and VPN technologies including SSL VPN solutions.
• Security and operations: an understanding of network security principles, standards and best practices; the ability to identify, assess and escalate security risks and vulnerabilities; experience securing network devices, switches and wireless infrastructure; and an understanding of network monitoring, alerting and management tools.
• Tools and platforms: familiarity with service management and ticketing systems (ServiceNow, 4Me/Xurrent or similar); network monitoring platforms such as LogicMonitor, NetScout, Prometheus, Grafana or equivalent; and SecureCRT and related administration tools. Linux operating systems and basic shell scripting, Ansible and Python for automation, and Infoblox are listed as advantageous.
• Behavioural competencies: excellent customer service and client engagement skills; strong verbal and written communication; the ability to work effectively across diverse cultures, teams and stakeholder groups; strong analytical and problem-solving abilities; active listening and accurate information gathering; prioritising workload and remaining effective under pressure; a proactive, adaptable attitude and willingness to learn new technologies; the ability to work independently while contributing to a team; strong attention to detail and commitment to high-quality service delivery; a positive, customer-first mindset; and the ability to plan, organise and manage tasks in a changing environment.
• Qualifications and certifications, essential: a diploma, degree or equivalent qualification in Information Technology, Computer Science, Networking or a related field; CCNA, which the advert states is non-negotiable; and ITIL Foundation (ITIL v4 preferred). Advantageous: CCNP Enterprise; Cisco DevNet Associate; Fortinet NSE4; Implementing Cisco SD-WAN Solutions (ENSDWI); CWNA or CWNP certifications; NetScout Certified Fundamentals; NetScout nGeniusONE Enterprise Essentials Fundamentals; and additional vendor certifications relevant to networking, wireless, security or managed services environments.
• Experience, essential: entry-level networking experience or successful completion of a relevant graduate or internship programme; experience troubleshooting and supporting enterprise network environments within a medium-to-large IT environment; and basic experience with network monitoring, incident management and service request fulfilment. Advantageous: experience within a managed services environment; experience deploying or supporting enterprise network solutions; exposure to wireless, security, SD-WAN, data centre, cloud, backup or infrastructure services; and familiarity with vendor support processes for Cisco, Aruba, Fortinet and related technologies.

Where to find and apply safely

This vacancy is advertised on CareerJunction by Recru-it, and the Apply button on this page opens that original advert. Apply only through that original listing, and never pay anyone who asks for a fee to secure the job. The advert’s reference is PE011762, and the CareerJunction job number is 2646407.

Practical tips

Because CCNA is stated as non-negotiable, put it at the top of your qualifications so it cannot be missed, and pair it with your ITIL Foundation status. This is a first-line role, so show hands-on troubleshooting rather than design work: a short example of an incident you resolved, the tools you used to find it, and how you handed it over will speak directly to the duties listed. If you completed a graduate or internship programme, name it, since the advert accepts that route alongside entry-level experience.

How the process works

Click the Apply button to reach the original CareerJunction advert, where you can submit your application through the recruiter’s process. Keep a copy of the advert’s reference number (PE011762) and the job number (2646407) so you can refer to them in any follow-up.

Important information

This page is an informational summary only. It is not the job offer, and it does not replace the original advert. Salary, contract type, location and requirements are stated exactly as the listing shows them, and anything the listing does not state has been left out rather than guessed. Always confirm the details on the original CareerJunction advert before you apply.

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