National Refrigeration Admin Supervisor Jobs in Johannesburg

A highly organised National Refrigeration and Admin Supervisor is wanted for a permanent role in Johannesburg, advertised through Status Staffing. The role coordinates refrigeration service work across the country for a client based in Isando, keeping workloads, callouts and customer commitments visible and under control. It runs Monday to Friday from 08:00 to 17:00 and starts as soon as possible. Please note the salary difference in the original listing: the listing header shows Market Related, while the advert text states a salary of R28,000 negotiable plus benefits — confirm the full package in the original advert.

About the company and the work

The position is advertised by Status Staffing, a Western Cape-based boutique staffing agency, on behalf of its client. The client operates nationally in the refrigeration field, with regional teams and technical resources supporting customers in different parts of the country. This supervisor sits at the centre of that operation, acting as the main operational contact for designated refrigeration customers and making sure service delivery, reporting and administration stay joined up across regions.

Role details and duties

• Coordinate and monitor national refrigeration activities across regions and customers, keeping workloads, outstanding work and resource needs visible.
• Liaise with regional teams and technical resources, and act as the central operational contact for designated refrigeration customers.
• Attend and help run weekly, monthly and ad hoc customer meetings, and prepare customer updates, performance reports and action registers.
• Follow up outstanding matters so that agreed actions are completed and customers stay informed.
• Monitor national refrigeration callouts — open, completed and outstanding — watching ageing, response times and completion status, and escalating recurring or high-risk issues.
• Measure service performance against customer requirements and service level agreements, spotting exceptions and trends and updating stakeholders.
• Compile and maintain national refrigeration reports, dashboards and trackers, including weekly, monthly and ad hoc reports on workloads, callouts, outstanding work and SLA performance.
• Keep customers informed about service progress and outstanding work.
• Carry out regular invoicing checks, verifying completed work against invoices, and identifying and investigating billing discrepancies, missing information and duplicate charges.
• Work with Finance and Operations to resolve invoicing and reconciliation discrepancies, and reconcile callouts against operational systems, completed work and customer requirements.
• Maintain accurate administrative controls, trackers, action registers and supporting documentation, and flag issues that need intervention.
• Support and coordinate national refrigeration projects, equipment upgrades and related initiatives, tracking activities, milestones, outstanding actions and customer commitments.
• Work with regional operations, technical planning, technicians, administration and finance teams, and prepare information for customer performance reviews, taking part as required.
• Keep action logs up to date, assigning, monitoring and closing agreed actions, and recommend improvements where recurring issues appear.
• Guide and support admin and operational teams on refrigeration processes and reporting, and give additional administrative, analytical and operational support to senior operations management.

Requirements

• Matric.
• A relevant qualification in Operations or Business Administration will be advantageous.
• 4 to 6 years of experience in operations, administration, customer service, refrigeration support or a related field.
• Experience with national or multi-site customers will be advantageous.
• Experience in operational reporting, reconciliations and administration.
• Experience in a service-based environment will be advantageous.
• Refrigeration industry experience or exposure will be advantageous.
• Strong administrative and organisational skills.
• Excellent customer relationship management and communication skills.
• Strong operational coordination skills, and the ability to manage multiple customers and competing priorities with strong follow-up.
• Analytical skills, including compiling and interpreting reports, and identifying exceptions, trends and operational risks.
• Excellent attention to detail.
• Intermediate to advanced Microsoft Office skills.
• A good understanding of service delivery processes and SLA requirements, and the ability to interpret operational and financial information.
• Able to collaborate across departments and regional teams, coordinate customer meetings and maintain action registers.
• Able to work independently and make sound operational decisions.

Where to find and apply safely

This opportunity is listed on Careers24, and the Apply button on this page links to the original listing. Apply only through that listing, and be cautious of anyone who asks for payment in exchange for a job. The original advert states that applications close on 27 November 2026, and that if you do not hear back within 10 working days, you should consider your application unsuccessful. Note the salary difference described above: the listing header shows Market Related while the advert text states R28,000 negotiable plus benefits — confirm the full package in the original advert.

Practical tips

• Lead with your national or multi-site coordination experience and the number of customers or regions you have covered.
• Show examples of tracking callouts, chasing overdue work and reporting on SLA performance.
• Highlight your reporting, reconciliation and invoicing-check experience, and your Microsoft Office skills.
• Mention any refrigeration exposure and your experience running customer meetings and action registers.

How the process works

Use the Apply button to reach the original Careers24 listing and follow its application instructions. Applications are made through Status Staffing’s process, and the advert notes a 10-working-day response window.

Important information

This page is informational only. It summarises a third-party job advert and does not guarantee employment. Always confirm the details, including the salary, in the original advert before applying.

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