Merchandiser Team Leader Jobs in Welkom

Managed People Solutions is looking for a Merchandising Team Leader for Welkom and Bethlehem in the Free State. This permanent role suits a proactive leader who loves merchandising, can motivate a team in stores, and is ready to grow brands and visibility in trade.

About the company and the work

Managed People Solutions is a recruitment agency. In this role, you will lead merchandisers in the Welkom and Bethlehem area, making sure products are merchandised effectively and efficiently to a set standard, that merchandisers meet their KPIs, and that client deliverables meet the required quality standards.

Role details and duties

The role is permanent, with a market-related salary. The original listing shows an apply-by date of 31 December 2026, and reference 210052.

• Be polite with customers and, where needed, escalate issues to management; give feedback on complaints, queries and requests.
• Build relationships with customers through active communication and resolving issues.
• Greet and acknowledge store managers and shoppers, and ensure reports and information are submitted by deadline.
• Manage and take care of company assets, including car, laptop and handheld devices, as per standard operating procedures.
• Record relevant metrics and competitor activities, count and determine stock to be merchandised, and draw stock requirements according to procedures.
• Execute merchandising activities as per the cycle brief, keep product and promotion knowledge up to date, and record merchandising activities accurately.
• Advise your manager on opportunities in store, such as additional display and merchandising space, and on out-of-stocks.
• Spend adequate time in trade with each merchandiser in each region, and ensure merchandisers execute effectively according to KPIs.
• Monitor merchandisers’ daily activity and targets, ensure vehicle inspection surveys are completed and issues are escalated, and manage customer communication and escalated queries.
• Ensure continuous development and up-to-date industry knowledge, and contribute to informal succession planning and skills transfer in the team.

Requirements

Only the requirements stated on the original listing are listed here:

• Grade 12 (Matric).
• Diploma or Degree in Business Management or Marketing, or a related field.
• Valid driver’s licence.
• Minimum 2 years of merchandising experience; 3 to 5 years in an FMCG merchandising environment is preferred.
• Knowledge and skills listed: basic wine and spirit knowledge, Microsoft 365, merchandising, strong leadership and communication skills, a customer-focused approach, and excellent organisational and reporting abilities.

Where to find and apply safely

This opportunity was originally advertised on Careers24 by Managed People Solutions. Use the Apply button on this page, which takes you directly to that original listing, and submit your application there. The listing notes that you should not apply if you do not meet the requirements, and that if you do not receive a response within two weeks, you should consider your application unsuccessful.

Practical tips

• Highlight your merchandising experience, especially in FMCG, and any team leadership or coaching in trade.
• Mention your driver’s licence, Microsoft 365 skills and reporting experience.
• Show examples of meeting KPIs, improving displays or handling out-of-stocks.

How the process works

After you apply on the original Careers24 listing, the employer reviews applications and contacts shortlisted candidates for the next steps. This site does not take part in shortlisting, and no outcome or interview is guaranteed.

Important information

This post is informational only. It shares a job opportunity advertised elsewhere and does not offer employment. Never pay anyone for a job application, interview, training or placement, and be cautious of anyone asking for money or personal banking details in connection with a job.

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