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A permanent Learner Branch Marketer opportunity is available at VKB Retail in Heilbron, in the Free State. The role sits at the heart of the customer experience within the branch, making sure products are available, attractively merchandised and supported by good service. Applications close on 8 November 2026, and the advert reference is 209770.
About the company and the work
The VKB Group is a South African agricultural company that supports farmers and produces food products, working across the agricultural value chain from farming through processing, logistics and storage to market channels. Its VKB Retail branches serve customers in farming communities, and this role helps the Heilbron branch sell merchandise, look after stock and give customers a reason to come back. The advert is labelled as a learner role, which makes it a good fit for someone keen to learn and grow within the organisation.
Role details and duties
The successful candidate will sell merchandise in line with agreed sales targets, promote and market products, and assist customers with product selection and enquiries. The role covers managing stock levels to ensure product availability, monitoring stock movement and supporting effective stock control, merchandising products per branch standards, and replenishing stock on shelves and displays. The learner will resolve customer queries within approved mandates, maintain a clean, organised and professional working environment, support branch operations through teamwork, ensure compliance with company policies and procedures, contribute to continuous improvement, and build and maintain positive customer relationships. Success in the role is measured by outstanding customer service and a contribution to sales targets, accurate stock levels and effective stock control, positive customer relationships, attractively merchandised and readily available products, effective query responses within delegated authority, a clean, safe and organised working environment, teamwork, accountability and attention to detail, and a commitment to continuous improvement.
Requirements
The advert states the following requirements:
- Grade 12 / NQF Level 4 qualification.
- Experience in a retail, sales, merchandising, stock control or customer service environment will be advantageous.
- Clear criminal record.
- Able to communicate effectively in both Afrikaans and English, spoken and written.
- Willingness to learn and grow within the organisation.
- Friendly and professional demeanor.
- Skills in stock management and stock control, product merchandising, customer service and sales support, product marketing and promotion, query handling and problem resolution, relationship management, verbal and interpersonal communication, organisational and planning skills, and accuracy and attention to detail.
- Competencies including customer focus, communication, teamwork and collaboration, accountability, planning and organising, problem-solving and analytical thinking, compliance and attention to detail, decision-making, relationship building, and resilience.
The advert states no separate experience level label, so none is shown in the job details for this post.
Where to find and apply safely
This opportunity is listed on Careers24, and the Apply button on this page links to the original listing. Apply only through that original advert and the employer’s career portal, and be wary of anyone asking for payment or personal banking details in exchange for a job.
Practical tips
- Highlight any retail, sales, merchandising or customer service experience, even part-time or informal work, and give examples of helping customers or looking after stock.
- Show that you are friendly, reliable and willing to learn, and mention your ability to communicate in both Afrikaans and English.
- Prepare a clear, professional CV in PDF or Word format, without handwritten notes or markings, and have supporting documents ready, such as your ID and certificates.
- Use Google Chrome to access the career portal, as the advert requests, and make sure your profile photo meets the minimum size of 300 x 300 pixels.
- Be ready to talk about how you would keep shelves stocked and displays looking good, and how you would handle a customer query professionally.
How the process works
Use the Apply button to reach the original Careers24 listing and follow its application instructions. As part of the process you will be asked to complete a screening questionnaire, so answer truthfully throughout. The VKB Group notes that it reserves the right to close or withdraw any vacancy at its discretion, and that it is committed to employment equity and transformation.
Important information
This page is informational only. It summarises a third-party job advert and does not guarantee employment. Always confirm the closing date, requirements and application steps in the original advert before applying, since details can change. The salary for this role is stated as Market Related.
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