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Job Overview
KFC is looking for a Shift Supervisor in Uitenhage, Eastern Cape. The role supports the Restaurant General Manager in achieving CHAMPS standards — cleanliness, hospitality, accuracy, maintenance, product and speed of service — and in managing shifts so that employees focus on exceeding customer expectations.
Requirements
- English proficiency
- Numeracy proficiency
- Computer skills — knowledge of MS Office, including Word, Excel and Outlook
- Minimum of 12 months in a management position
- All Star Certified, with an Individual Development Plan (IDP) in place
- Grade 12 NQF Level 4, and preferably a suitably related tertiary qualification
- A passion for product quality and the customer service experience, and pride in the KFC brand
Duties
- Assist the Restaurant General Manager in the achievement of CHAMPS standards within the restaurant by ensuring all employees are focused on exceeding customer expectations for cleanliness, hospitality, accuracy, maintenance, product and speed of service
- Manage shifts in accordance with company policies and procedures, including directing the activities of employees in maximising sales, operating efficiency and profitability
- Allocate responsibilities to each employee on shift and monitor performance accordingly
- Ensure all employees follow correct maintenance procedures in accordance with the established maintenance roster, and advise the Restaurant General Manager of any repairs or maintenance required
- Ensure controls and procedures are implemented to protect the safety and security of employees, customers, property and company funds, and are maintained by all employees on all shifts under supervision
- Report to the Area Restaurant Manager or Restaurant General Manager any aspects of employee relations, customer service and health inspection issues likely to affect the operation of the restaurant
- Assist the Area Restaurant Manager or Restaurant General Manager to implement restaurant training programmes for staff to enable them to maximise performance and realise their career potential
- Support and demonstrate the How We Win Together at KFC principles, acting as a role model and providing leadership with Heart, Smart and Courage
How to Apply
Apply through the link at the end of this post.
Closing Date
No closing date stated in the advertisement — apply as soon as possible
KhabrTV is not the employer. Do not pay anyone to apply.
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Apply here: https://jobs.pricesinsouthafrica.co.za/job/kfc-shift-supervisor-vacancies-in-uitenhage/