IT Support Technician Jobs in Johannesburg

Hyundai Automotive South Africa, through Motus Corporation, is looking for a Specialist: Technician – Information Technology Support in Johannesburg. This permanent, junior-level role closes on 5 November 2026, and the salary is market related.

About the company and the work

Hyundai Automotive South Africa’s purpose is Progress for Humanity: creating meaningful progress by making mobility accessible and improving everyday life for South Africans. Its employee experience, Hyundai I Belong, aims to create a workplace where people feel valued, respected and empowered to contribute their best. The company’s values are Passion, Excellence and Grit, which together drive Progress.

The Specialist: Technician – IT Support provides responsive desktop and operational IT support to Hyundai users, helping maintain reliable business applications, minimise downtime and improve service quality and turnaround times. Routine technical issues are resolved within approved procedures, and complex incidents are escalated to senior IT staff or the appropriate service provider.

Role details and duties

The confirmed facts are: the employer is Motus Corporation (Hyundai Automotive South Africa), the role is Specialist: Technician – Information Technology Support in Johannesburg, it is a permanent position, the salary is market related, the sectors are IT and Automotive, and the reference number is 209820. The key responsibilities, as stated in the original advert, include:

• End-user and desktop support: receiving, recording, prioritising and troubleshooting user support requests, and maintaining clear records of actions taken.
• Diagnosing and resolving routine desktop, laptop, software, printer, scanner, email and connectivity problems.
• Providing respectful, helpful support and keeping users informed of progress, service disruptions and expected resolutions.
• Escalating unresolved, recurring or business-critical issues promptly, with diagnostic information.
• Application and connectivity support: assisting with the installation, setup, configuration and testing of approved applications and networked equipment.
• Supporting everyday use of business applications, office productivity tools, email and internet browsers.
• Performing basic wired and wireless connectivity checks and assisting senior staff with network troubleshooting.
• Verifying that equipment and applications operate correctly after support work and confirming resolution with users.
• Maintenance and vendor assistance: assisting with scheduled preventative maintenance and coordinating assigned support activities with approved providers.
• Supplying relevant technical information to vendor first-line support teams and following up on outstanding items.
• Identifying recurring application, infrastructure or data-quality concerns and referring improvement suggestions.
• Procedures, reporting and efficiency: following IT standard operating procedures, service guidelines and approved authorisation processes.
• Documenting common fixes and contributing practical improvements to support procedures and the team knowledge base.
• Reporting support activity, recurring faults and unresolved issues to enable timely operational decisions.
• Teamwork and development: working constructively with colleagues, users and service providers and upholding company values.
• Participating in training, knowledge-sharing discussions and hands-on learning to improve technical capability.
• Providing users with basic guidance on supported applications and good day-to-day IT practices.

Some responsibility lines in the advert display were truncated, so applicants should confirm the full wording in the original advert. The role works under guidance from senior IT staff while independently handling routine, authorised support tasks.

Requirements

Applicants should meet the following junior-level entry requirements, as stated in the original advert:

• A relevant IT qualification, such as an IT support certificate, diploma or degree, or equivalent practical experience.
• Foundational hands-on desktop or IT support experience gained through employment, an internship or similar experience.
• A Bachelor of Computing is advantageous rather than a mandatory requirement for this junior-level role.

The advert also lists the following technical knowledge and skills: understanding the basic functions and configurations of desktop equipment, operating systems and supported applications; troubleshooting ability, including gathering information, assessing impact, testing routine solutions and recognising when specialist intervention is needed; applied IT knowledge, including installing approved software, performing basic configuration and connectivity checks, and recording test results; understanding user needs, following a structured support process and communicating resolutions clearly; and computer literacy across word processing, spreadsheets, email, calendars, presentations, browsers, printers and scanners.

Behavioural competencies listed in the advert include client focus, improvement orientation, judgement, interpersonal effectiveness, planning and organising, personal courage, results orientation, and persistence and tenacity.

Where to find and apply safely

Apply only through the original Careers24 listing, using the Apply button on this page, which links directly to that advert. Do not pay anyone to secure this job, and do not share banking details or passwords with anyone claiming to arrange the placement. If a message about this vacancy asks for money, treat it as a scam and report it.

Practical tips

Highlight your IT support qualification and any hands-on desktop support experience, including internships, and give examples of routine problems you have diagnosed and resolved. Mention your familiarity with office productivity tools, email, browsers, printers and scanners, and your ability to explain solutions clearly to non-technical users.

How the process works

Applications are submitted through the Careers24 listing for this vacancy. The recruiter reviews applications against the stated requirements, and shortlisted candidates are contacted for the next steps. The closing date given in the advert is 5 November 2026.

Important information

This post is for information only. It is not a job offer, and it does not guarantee employment. Always confirm the full details, including the salary, which the advert states as market related, in the original Careers24 advert before applying.

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