Fa
A healthcare and medical laboratory services company in KwaZulu-Natal is looking for an IT Manager to lead its technology function, and the vacancy is being handled by recruitment agency Hire Resolve. The full advertised title is “IT Manager/Supervisor”, and the role combines hands-on systems work with leadership of an IT team.
Please note the location carefully: the listing header gives the location as KwaZulu-Natal, while the advert itself places the team in Amanzimtoti, KwaZulu-Natal, and lists the ability to commute to Amanzimtoti as a requirement. Confirm the exact work base with the recruiter before you apply.
A note on pay: the listing header shows R2,500–R3,300 per month, which looks placeholder-like for a senior IT management role, so no salary figure is shown here. The advert itself says the client is offering a highly competitive salary based on experience, so confirm the pay directly on the original advert.
About the company and the work
Hire Resolve describes itself as a top recruitment agency in South Africa, connecting businesses with skilled and experienced professionals across a wide range of industries, including engineering, mining, IT, finance, manufacturing, construction, supply chain, logistics, renewable energy, sales and marketing. In this case the employer is a healthcare and medical laboratory services company.
The IT Manager will oversee the effective operation, maintenance, support and continuous improvement of the organisation’s IT infrastructure and business systems, with a primary focus on the Laboratory Information Management System (LIMS). The successful candidate will be responsible for ensuring the accuracy, integrity and security of patient data and laboratory results, maintaining seamless integration between laboratory instruments and IT systems, and ensuring compliance with relevant healthcare regulations and quality standards. The role also involves providing technical support and training to end users, managing IT projects, optimising business processes through system integration, and overseeing the IT team.
Role details and duties
LIMS and systems administration: Serve as the primary technical specialist for the LIMS; configure and maintain LIMS master data, including test codes, result parameters and reference ranges; provide first- and second-line technical support for LIMS-related issues, including system errors and data problems; manage user accounts, access permissions and security roles; set up, configure and maintain workstations, laptops, printers, scanners, routers and other IT peripherals; install and configure operating systems, software applications and device drivers; and maintain and support company hardware and software systems.
System integration and support: Configure and maintain interfaces between the LIMS and laboratory instruments; troubleshoot instrument connectivity, system integration and data transfer issues so results stay accurate; work with instrument vendors and internal IT teams to put new integrations and interfaces in place; diagnose and resolve hardware, software, application and network connectivity issues; provide technical support in person, by telephone and through remote access; respond to support requests and incidents promptly and efficiently; document troubleshooting procedures, resolutions and recurring technical issues; and look for opportunities to improve organisational efficiency through system integration and automation.
Data management: Monitor data integrity within the LIMS and investigate and resolve discrepancies; help develop and implement quality control procedures relating to LIMS data; generate and analyse reports for operational, quality assurance and regulatory purposes; ensure laboratory data is archived, retained and managed in line with applicable requirements; maintain an accurate inventory of IT assets, hardware, software and licences; and keep detailed records of repairs, maintenance activities, system changes and technical resolutions.
Training and documentation: Develop and deliver training to laboratory staff on LIMS functionality, system updates and best practice; create and maintain technical documentation covering system configurations, workflows and troubleshooting; provide user orientation and guidance on new software applications and computer equipment; and promote IT best practices, cybersecurity awareness, data privacy and efficient system usage.
Project management: Take part in or lead projects involving LIMS upgrades, new module implementations and system enhancements; collaborate with laboratory management to identify opportunities for process optimisation and improvement; conduct system testing to verify the functionality, accuracy and reliability of new implementations; support the implementation of new business systems and technologies; and ensure system changes are appropriately documented and tested before implementation.
Compliance, security and team management: Ensure system configurations and IT operations comply with relevant regulatory requirements; implement and maintain appropriate IT security measures to protect patient confidentiality and data; support audits relating to laboratory information systems and IT processes; promote compliance with internal IT policies and data protection requirements; manage and oversee the IT team, ensuring effective service delivery and technical support; allocate responsibilities, monitor performance and provide guidance to team members; ensure IT support activities, maintenance schedules and projects are completed efficiently; and encourage collaboration, accountability and continuous improvement within the IT function.
Requirements
Only what the source states:
- Relevant IT qualification (diploma or degree).
- Valid driver’s licence.
- Ability to commute to Amanzimtoti, KwaZulu-Natal.
- Minimum of 3–5 years’ experience working with Laboratory Information Management Systems (LIMS) — the visible advert text cuts off at this point, so check the original advert for the full wording of this requirement.
- Hands-on experience configuring, maintaining, troubleshooting and supporting a major LIMS platform.
- Experience with laboratory instrument interfacing, connectivity and system integration.
- Previous experience in a healthcare environment will be advantageous.
- Experience managing or supervising an IT team will be beneficial.
Technical abilities listed in the advert: in-depth knowledge of LIMS functionality, configuration and architecture; understanding of database concepts and the ability to work with SQL queries; strong hardware and software troubleshooting capabilities; knowledge of networking fundamentals relevant to laboratory systems; experience with system integration and laboratory instrument interfaces; familiarity with scripting or programming languages, such as Python or R, for automation or data analysis; knowledge of IT security, data integrity and system access management; and proficiency in IT asset management, technical documentation and system maintenance.
Where to find and apply safely
Apply only through the official CareerJunction listing using the Apply button on this page, which points to the original advert. The advert names Gaby Turner at Hire Resolve as the contact and mentions LinkedIn as another route to reach the recruiter. Never pay anyone to secure a job, and be wary of anyone asking for fees or personal banking details in exchange for an interview or offer.
Practical tips
Put your LIMS experience front and centre: name the platform or platforms you have run, the instrument interfaces you have configured, and the size of the team you have supervised. Mention your SQL ability and any Python or R scripting you have used for automation or data work. Because the role requires travel to Amanzimtoti, state clearly where you are based and that you hold a valid driver’s licence. Keep your CV focused on laboratory or healthcare IT if you have it, since healthcare experience is listed as advantageous.
How the process works
Submit your application through the original CareerJunction advert. The advert says suitable candidates will be contacted telephonically within 3 days; the sentence that follows is cut off in the visible advert text, so check the original advert for the full statement.
Important information
This post is informational only: we are not the recruiter and we do not manage applications for this role. All details above come from the original CareerJunction advert (posted 28 October 2026, expiring in 29 days), and anything cut off in the visible advert text is flagged rather than filled in. Always confirm the salary, work base and full requirements on the original advert before you apply, and never pay for a job opportunity.
#SouthAfricaJobs #JobsInSouthAfrica #ITManagerJobs #ITJobs #LIMSJobs #LaboratoryJobs #HealthcareITJobs #KwaZuluNatalJobs #AmanzimtotiJobs #PermanentJobs #SeniorJobs