
Bidvest Protea Coin is looking for an Investigations Coordinator for its Head Office in Centurion. This full-time role manages the Nedbank investigations project, investigators, intelligence handlers, fieldworkers and the ATM Task Team. Reference: JHB000738/Amu.
About the company and the work
Bidvest Protea Coin is a security services company. The work covers banking crime investigations, intelligence handling, informer management, court and docket processes, client liaison, and the supervision of investigation teams and resources.
Role details and duties
- Manage the Nedbank investigations project, investigators, intelligence handlers, fieldworkers and the ATM Task Team.
- Manage and investigate Nedbank crime incidents and client requests.
- Handle informers and intelligence, and manage informer rewards.
- Ensure court procedures are fulfilled and inspect dockets under the brought-forward system.
- Liaise with HR on disciplinary enquiries, and with clients, SAPS and court officials.
- Handle the Au Exhibit safe where needed and manage CCTV footage requests and downloads.
- Provide security advice to the client and carry out threat and risk assessments.
- Manage manpower and equipment, deal with client complaints, and manage health and safety.
- Solve problems reported by investigators and follow company and client SOPs and Bidvest Protea Coin policies.
- Carry out after-hours visits and standby duties, and train co-workers in crime investigation and handling informers.
Requirements
Only the requirements stated in the original listing are summarised here:
- Proven record of at least 6 years’ managerial experience.
- Matric plus NQF 6 qualification in Forensic Investigations.
- Banking crime security knowledge, a driver’s licence, and own reliable and economical transport.
- Computer literacy in MS Excel and Word.
- Minimum 10 years’ experience investigating incidents, including criminal and departmental incidents.
- SAPS, Defence Force and NIA experience an advantage.
- Firearm competency up to date — Handgun, Shotgun and Rifle.
- PSIRA Grading A.
- Excellent presentation, written and verbal communication and report writing skills, strong interpersonal skills and professionalism, and the ability to work under pressure, independently, meet deadlines, organise, and supervise and train in-house.
Where to find and apply safely
Apply only through the original JobMail listing, using the Apply button on this page. Do not pay anyone for this opportunity, and do not share banking details or passwords with anyone claiming to offer the job.
Practical tips
- Highlight your managerial and forensic investigation experience, especially banking crime work.
- Make your PSIRA Grading A, firearm competency and driver’s licence easy to find at the top of your CV.
- Show examples of managing investigators, intelligence, dockets and client liaison.
How the process works
Read the full original listing, then apply through the original link with a CV that sets out your forensic qualification, managerial experience and investigation record.
Important information
This page is informational only and does not guarantee a job, an interview or any salary. The original listing does not state a salary, so none is shown here. Always check the details on the original JobMail advert before you apply.
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