Internal Sales Rep Jobs in Durban

An experienced Internal Sales Representative is wanted in Durban, KwaZulu-Natal, to serve customers in a retail sanitaryware showroom. This permanent role suits someone who knows bathroom products well and enjoys helping customers choose complete solutions for their projects.

About the company and the work

The role is advertised through Status Staffing for a client in Durban. It is a permanent position with an immediate start date. The work is based in a retail showroom, where customers visit to plan bathrooms and select sanitaryware. Good product knowledge matters here, because customers rely on the sales team to explain options, applications, and technical details clearly.

Role details and duties

• Provide efficient and effective service to all customers visiting the store.
• Build strong customer relationships through professional and friendly service.
• Understand customers’ project requirements and recommend suitable products.
• Provide customers with the necessary application and technical information about the sanitaryware on offer.
• Guide customers through complete bathroom solutions rather than focusing on individual products.
• Apply sales and marketing techniques to encourage purchases, upselling, and the promotion of additional products.
• Process customer orders and explain the relevant procedures, including payment at the cashier and delivery arrangements.
• Conduct telesales and follow up on outstanding orders, quotations, and picking lists.

Working hours are Monday to Friday from 08:00 to 17:00 and Saturdays from 08:00 to 15:00. The role also includes alternate Sundays from 09:00 to 14:00, with one weekday off in lieu for each Sunday worked, and public holidays from 09:00 to 14:00 on overtime.

Requirements

• Matric qualification.
• Minimum of 5 years’ experience in the sanitaryware industry.
• Extensive product knowledge of sanitaryware.
• Retail showroom experience.
• Excellent customer service skills.
• Strong sales ability.
• Proficiency in MS Office and computer skills.
• Above-average verbal and written English communication skills.
• Willingness to work weekends and public holidays.
• Excellent timekeeping, a strong work ethic, and a good attendance record.
• A recent professional profile photo is to accompany your application.

Where to find and apply safely

This opportunity is listed on Careers24, and the Apply button on this page links to the original listing. Apply only through that original advert, and be cautious of anyone who asks for payment in exchange for a job. The source listing states that applications close on 27 November 2026, and that if you do not hear back within 10 working days you should consider your application unsuccessful. Please note: the listing header shows the salary as Market Related, while the advert text states a basic salary of R5,260 per month plus commission and incentive. Confirm the full package in the original advert before applying.

Practical tips

• Show your sanitaryware knowledge with examples of products, ranges, and complete bathroom solutions you have sold.
• Highlight retail showroom experience and how you build repeat business through friendly, professional service.
• Give examples of telesales follow-ups, quotations, and orders you have managed through to delivery.
• Be ready to discuss weekend and public holiday availability, as the advert requires it.
• Prepare a recent professional profile photo, as the advert asks for one with your application.

How the process works

Use the Apply button to reach the original Careers24 listing and follow its application instructions. The listing is marked as an external application, so check the destination page carefully and submit the information it requests. The advert also refers applicants to the Status Staffing website.

Important information

This page is informational only. It summarises a third-party job advert and does not guarantee employment. Details, including the salary and closing date, may change, so always confirm them in the original advert before applying.

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