Jai Search Consultancy is looking for a German Speaking Trainer/Facilitator to train and support call centre teams in Woodstock, Cape Town. This permanent role suits an experienced facilitator who speaks German fluently, has coached agents in a busy BPO environment, and enjoys helping new starters grow into confident, high-performing team members.
About the company and the work
Jai Search Consultancy is a recruitment consultancy placing professionals with client operations across South Africa. In this role you will deliver training and facilitation for German-speaking call centre staff, helping agents build the product knowledge, language confidence and service skills they need on the phones. The advert lists medical aid and pension as benefits, and notes medical insurance and group cover, which includes death, disability and funeral cover.
Role details and duties
The original advert is brief about day-to-day duties, and the details it does state are:
- Train and facilitate German-speaking call centre and BPO staff.
- Work from Woodstock, Cape Town.
- Working hours are Monday to Saturday, 08h00 to 20h00.
- Start date is as soon as possible.
The advert states a salary of R30,000 per month (negotiable) and a closing date of 28 December 2026.
Requirements
Only the requirements stated in the original advert are listed here:
- German speaker with professional fluency, level B2 or higher.
- Previous Trainer/Facilitator experience in a call centre or BPO, of 2 years or more.
Where to find and apply safely
The original vacancy is listed on Careers24, and the Apply button on this page links directly to that original advert. The advert asks applicants to send an updated CV and supporting documents. Always apply through the original listing, and be cautious of anyone who asks you for money in exchange for a job, an interview or a placement. A genuine employer will never charge you a fee to apply.
Practical tips
Before you apply, make sure your CV states your German fluency level clearly, together with your training and facilitation experience in a call centre or BPO setting. Mention the groups you have trained, the topics you covered and any results you helped new agents achieve, so the recruiter can see your hands-on experience at a glance.
How the process works
Click the Apply button on this page to open the original Careers24 advert and follow the application instructions there. Shortlisted candidates can expect to be contacted by the recruiter for the next steps, which may include an interview. If you do not hear back, keep monitoring similar German-speaking and training roles on this site and on Careers24.
Important information
This post is for information only. We are not the employer and we do not handle applications, shortlisting or hiring for this vacancy. All details above come from the original advert, so please confirm the salary, working hours and closing date in the original advert before you apply. Note that the advert lists Monday to Saturday working hours, so check that the schedule suits you before applying.
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