Front and Back Office Supervisor Jobs in Sandton

Pepkor Lifestyle is looking for a Front and Back Office Supervisor for its Incredible Connection brand in Sandton. This permanent retail management role leads a store team across both the shop floor and the back office, and applications must be in before 5 November 2026.

About the company and the work

Pepkor Lifestyle serves value-conscious mass-market customers, helping them turn houses into homes with quality, value-for-money furniture, appliances and household goods. Its brands cover well-known international names as well as locally manufactured household names, from leisure products for families to small-office requirements for entrepreneurs. The stated mission is to make quality living accessible to all. Within that group, the Incredible Connection brand is where this Sandton role sits, and the supervisor is the person who keeps the store running smoothly on both sides of the counter: great service out front, and tight, accurate operations behind the scenes.

Role details and duties

Day-to-day work includes implementing customer retention strategies and making sure service builds lasting relationships with shoppers; managing inventory effectively, keeping stock levels right for sales demand and minimising stock losses; upholding company policies, industry regulations and risk management practices to safeguard the business; building a high-performing team through coaching and mentorship in a positive, collaborative environment; and overseeing cash handling, managing financial transactions accurately and keeping operations efficient. The role also covers stock management strategy, compliance and risk management, cash flow management, team leadership and change management as the store adapts to new demands.

Requirements

Only the requirements stated in the original advert are listed here:

• Grade 12 Matric qualification.
• Minimum of three years of proven experience in Retail Management.
• Stock management: strategies to control inventory levels, ensure optimal stock availability and minimise losses.
• Compliance and risk management: strict adherence to relevant legislation and risk management standards.
• Financial acumen: managing cash flow effectively, overseeing financial transactions with accuracy and keeping an eye on profitability.
• Team leadership: leading, motivating and developing a team in a positive, collaborative, performance-driven environment.
• Change management: adapting in dynamic environments and leading a team through transitions with clarity and guidance.
• Strong business acumen, strong administrative skills, sound judgement and decisiveness, effective and exceptional customer service, talent management, resilience and positivity, and a commitment to diversity and inclusion.

Where to find and apply safely

This opportunity is listed on Careers24, and the Apply button on this page links to the original listing (reference 209757). Apply only through that original advert, and never pay anyone to apply for a job or share banking details during a recruitment process.

Practical tips

• Show your three or more years of retail management experience clearly, with examples of teams you have led.
• Mention stock control wins, such as reduced losses or improved availability, since stock management is central to this role.
• Give a short example of handling cash and financial transactions accurately under pressure.
• Highlight coaching or mentoring you have done, because developing the team is a named part of the job.

How the process works

Use the Apply button to reach the original Careers24 listing, then follow its instructions to apply. Applications close on 5 November 2026, so apply promptly rather than waiting for the deadline. This is a different vacancy from the Johannesburg Sales Supervisor role within the same group, which is listed separately.

Important information

This page is informational only. It summarises a third-party job advert and does not guarantee employment. Always confirm the details, closing date and application instructions on the original advert before applying.

#SouthAfricaJobs #JobsInSouthAfrica #SupervisorJobs #PepkorLifestyleJobs #SandtonJobs #RetailJobs