Floor Supervisor Jobs in Durban

Cotton On Group is looking for a Floor Supervisor for its store at the Gateway Theatre of Shopping in Durban, KwaZulu-Natal. This full-time retail role suits someone who enjoys leading a team on the shop floor, keeping a department looking sharp, and helping customers have a great shopping experience.

About the company and the work

Cotton On Group is a global fashion retailer that began in Australia and now employs a large, diverse team of around 20,000 people around the world. Its brands include Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo and Factorie. The group also runs the Cotton On Group Foundation, which its people are encouraged to support.

At the Gateway Theatre of Shopping store in Durban, the Floor Supervisor works as part of the store management team. The role focuses on one brand department at a time: making sure the department reflects the brand direction, trades well, and runs smoothly day to day, while the wider store team works together to serve customers.

Role details / duties

• Support the Store Manager and help the team create great experiences for customers and strong business results for the department.
• Take ownership of your department and put brand direction into practice across visual merchandising, trade actions and inventory processes.
• Coach team members so they work together well in the department, in partnership with the Store Management team.
• Share feedback with your manager and the team to keep improving department performance.
• Use a commercial eye to spot trading opportunities and find practical solutions that improve results.
• Plan clearly and give direction so the department delivers customer excellence while growing its results.
• Advocate for the Cotton On Group Foundation within the store.
• Step up to support the management team in the wider day-to-day running of the store when needed.

The listing describes the seniority level as Mid-Senior level and the employment type as Full-time. It notes that applicants were among the first 25 applicants at the time the listing was viewed, so early applications may have an advantage.

Requirements

No formal qualification and no minimum number of years of experience was stated in the visible listing for this role. Rather than guessing at extra requirements, this post records only what the source states: the role calls for someone who can lead a department, coach a team, plan and direct work clearly, spot commercial opportunities, and support the wider store management team. If you apply, read the original listing carefully and show how your retail and leadership experience fits the duties described above.

Where to find / apply safely

Apply only through the original LinkedIn listing for this role, using the Apply button on this page, which links to the source post. Do not pay anyone to apply, and do not share banking details or passwords with anyone claiming to offer you this job. The source also gives [email protected] as a contact for support with the recruitment process.

Practical tips

• Tailor your CV to retail floor leadership: department ownership, visual merchandising, stock and inventory processes, and team coaching.
• Give short examples of how you improved trading, presentation or customer service in a store department.
• Show that you can plan a department, give clear direction, and work closely with a store management team.
• Be ready to talk about how you spot trading opportunities and turn them into practical action on the floor.
• Apply promptly, as the listing indicated early applicants at the time it was checked.

How the process works

Click the Apply button on this page to reach the original LinkedIn listing. Follow the application steps there and submit the information the employer asks for. The employer will then contact shortlisted candidates about the next steps. This site only shares the listing for information; it does not hire for this role and cannot confirm application outcomes.

Important information

This post is for information only. No salary amount was stated in the source listing, although it mentioned a competitive base salary, so no pay figure is given here. Benefits mentioned in the source include local and global career growth across the group’s brands, 50% off Cotton On Group Brands, wellness support available 24/7 covering areas such as mental health, relationships and family, discounts for the employee and family covering areas such as medical, travel and financial services, and a 13th cheque. Always confirm the full details, location and terms in the original listing before you apply.

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