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An E-Commerce Coordinator role is now open in Ballito, KwaZulu-Natal, with a growing hardware and building materials retail group. The full advertised title is E-Commerce and Digital Marketing Coordinator – Ballito, KZN at Ntice Sourcing Solutions (Pty) Ltd. It is a permanent, intermediate-level position for someone who understands online selling, enjoys creating engaging content and has a strong commercial focus. If you like the mix of running an online store, planning digital campaigns and turning customer interest into repeat sales, this is a hands-on role worth a close look.
The employer is a growing retail group in the hardware and building materials sector, operating across more than one store. The coordinator sits at the centre of its online presence: keeping the website and online store up to date, running digital promotions across the stores, and building the customer database that supports repeat business. The recruitment for this vacancy is handled by Ntice Sourcing Solutions, a recruitment solutions provider that places professionals across EMEA in fields including IT, Engineering and Technical, Accounting and Finance, Sales and Marketing, Human Resources, Training and Development, Supply Chain and Procurement, and Production and Operations.
Ballito is a fast-growing coastal town on the KwaZulu-Natal north coast, and the role is based there, with some travel between stores. That mix matters: the coordinator is not only behind a screen, but also works with store managers, buyers and suppliers to make sure what customers see online matches what is actually on promotion in store.
On the e-commerce and online sales side, the coordinator maintains and manages the company website and online store, uploads and maintains products, prices, descriptions, images and promotional offers, coordinates online activity, monitors online enquiries and makes sure customers receive professional and timely responses, and looks for opportunities to increase online sales and improve the customer shopping experience.
On the digital marketing and social media side, the role coordinates digital promotions across all stores, produces digital catalogues, newsletters and in-store promotional material, manages the company’s social media platforms and relevant digital channels, and creates photographs, videos, adverts, promotional posts and other digital content.
On customer engagement, the coordinator manages and grows the company’s customer database, sends promotional communications by email, SMS and WhatsApp, subject to customer consent and POPIA requirements, and responds professionally to online comments, reviews, enquiries and customer complaints.
On marketing coordination and reporting, the role involves working closely with store managers, buyers and suppliers to obtain accurate product and promotional information, coordinating promotional campaigns and ensuring consistent implementation across stores, monitoring online sales, customer engagement, advertising performance and loyalty programme results, and preparing and submitting a concise monthly digital marketing and performance report to management. The coordinator is expected to take accountability for measurable results, including online sales, loyalty membership and repeat purchases.
The advert lists the following requirements and experience. Previous experience in e-commerce and digital marketing; experience in retail marketing and/or managing loyalty programmes or customer databases; strong social media management and content-creation skills; graphic design and short-form video creation skills; knowledge of Shopify, WooCommerce or a similar e-commerce platform; experience with Meta Business Suite and Google advertising; excellent written and verbal communication skills; strong customer-service and interpersonal skills; good organisational and time-management abilities; basic analytical skills with the ability to interpret digital and sales performance information; and an understanding of POPIA and responsible customer data management. A valid driver’s licence and willingness to travel between stores will be advantageous. The advert also notes previous retail experience. The traits sought are summed up in the advert as creative, commercial, hands-on, customer-focused, organised and results-driven.
The salary for this role is undisclosed in the original advert, and the position is listed as a permanent, intermediate-level role in Ballito. The original listing was posted on 29 October 2026 with an expiry window of 25 days, so interested candidates should not leave an application too long.
Apply only through the original CareerJunction advert, using the Apply button on this page, which takes you to the original listing. Be careful with any message that asks you for money, bank details or a fee to secure an interview: genuine recruiters do not charge job seekers for applications. Check that the advert you are applying to is the Ballito-based E-Commerce and Digital Marketing Coordinator role from Ntice Sourcing Solutions, and keep a copy of what you submit.
Before you apply, gather a few links that show your work: a store or product page you have managed, a social campaign you ran, and a short video or catalogue piece you created. Numbers help: if you can show growth in online sales, followers, loyalty sign-ups or repeat purchases, say so briefly. Make sure your CV names the platforms you have actually used, such as Shopify or WooCommerce and Meta Business Suite, rather than listing every tool you have ever seen. A short cover note that mentions retail experience and your comfort with travelling between stores will match what this employer is asking for.
Applications go through the original CareerJunction advert, where Ntice Sourcing Solutions handles the recruitment. Shortlisted candidates can expect to be contacted by the recruiter about next steps, which may include a discussion of their e-commerce and content experience and of the Ballito-based, multi-store nature of the role. Because the role covers both the online store and in-store promotions, be ready to talk about how you would keep product information accurate across both.
This page is an informational summary only and is not the employer or the recruiter. Job details, requirements and closing dates can change, and only the original advert carries the final wording, so always confirm the role, location and application steps on the original listing before you apply. The salary is undisclosed in the source advert and is not stated here.
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This listing was originally posted by NTICE SOURCING SOLUTIONS (PTY) LTD. — your application opens on their original job advert.
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