Commercial Product Manager Jobs in South Africa

Aon South Africa is recruiting a Commercial Product Manager to work on a hybrid basis from its Head Office in Johannesburg. The role sits at the centre of commercial insurance products, from underwriting agreements and policy wording to insurer relationships and product change.

About the company and the work

Aon is a global professional services firm focused on risk, retirement and health solutions. In South Africa, this commercial product role manages a suite of binder and outsourced products. It is a senior, specialist position that connects underwriting, branches, insurers, product owners and systems teams, and it suits someone who can navigate complex underwriting issues to reach sound decisions.

The post is full time and based in Johannesburg, Gauteng, on a hybrid basis from the Head Office. Pay information was not provided in the original advert.

Role details and duties

• Managing a suite of Aon binder and outsourced commercial products.
• Overseeing the implementation, documentation and communication of underwriting agreements.
• Handling underwriting and risk acceptance, queries and escalations.
• Communicating product updates to colleagues and developing and updating client standard letters.
• Liaising with branches on underwriting and product concerns.
• Checking that the policy administration system aligns with policy wordings, endorsements and related requirements.
• Providing IT with specifications for product changes in the policy system.
• Dealing with accounting queries, including insurer bordereaux, insurer payments and premium allocation queries.
• Managing bulk communications end to end as a project.
• Managing and operationalising projects relating to risk mitigation and data integrity.
• Facilitating audits conducted by insurers, and handling internal audits and root-cause analysis on errors, including corrective action.
• Building strong working relationships with product owners, colleagues and insurers, and making sure insurer mandates are followed.
• Supporting product testing with the business, building the Aon Avenue Commercial library, and taking part in workshops and business and system projects.

Requirements

• A minimum of Grade 12 or equivalent; a Bachelor’s degree is preferable.
• Registered as a representative with the FSB in terms of the FAIS Act.
• Commercial insurance technical knowledge.
• Above-average fluency in written and spoken English.
• Computer literacy, with experience in MS Word and Excel.
• Well-developed written and spoken communication skills, good interpersonal and organisational skills, risk underwriting skills and strong negotiation skills.
• Analytical, technical and problem-solving skills.
• A minimum of 10 years’ commercial insurance experience.
• Well-developed knowledge of FSCA requirements and standards.
• A proven record of successful business experience in a similar or related environment.

Where to find and apply safely

This vacancy was listed on Indeed South Africa, with application through the company site. Use the Apply button on this page to open the original listing and follow the employer’s application route. Never pay to apply, and share personal documents only through the official application route.

Practical tips

Show the full 10 years of commercial insurance experience clearly, and highlight your underwriting agreement, binder product and insurer liaison work. Mention your FAIS registration and your knowledge of FSCA requirements, as both are specifically named in the advert.

How the process works

Applications are made through the original Indeed listing, which directs candidates to the company site. Shortlisted candidates can expect to be contacted by the employer; always read the full advert on the original page before applying.

Important information

This page is for information only. It summarises a third-party job advert and does not guarantee employment or an interview. Always check the full details on the original listing before you apply, as the employer may update them.

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