Casual Frontshop Assistant Jobs in Umhlanga

Dis-Chem Pharmacies is looking for a Casual Frontshop Assistant for its Pearls store in Umhlanga. This is a part-time position for someone who enjoys working on the shop floor, keeping shelves full and neat, and helping customers at the till. If you have a Matric and a little retail experience, or are keen to build it, this is a practical way into one of South Africa’s best-known pharmacy retailers.

About the company and the work

Dis-Chem Pharmacies is a major South African pharmacy and health retailer, and the Pearls store in Umhlanga, KwaZulu-Natal, is where this role is based. The frontshop is the retail heart of the store: the shelves, displays and tills that customers use every day. The Casual Frontshop Assistant upholds merchandising standards while supporting customer service at the point of sale, in line with Dis-Chem policies and procedures. This is a different vacancy from the permanent Frontshop Assistant role at Dis-Chem’s Westown Square store in Durban: different store, different reference and a part-time, casual arrangement.

Role details and duties

The duties stated in the advert include:

• Ensuring full ranges of products are on the shelves at all times and neatly presented.
• Maintaining stock on the shelves so it has not reached its sell-by date, and rotating stock regularly under Dis-Chem stock control procedures.
• Restocking merchandise when needed to ensure maximum sales, including stock from the storeroom and delivered stock.
• Following up on all out-of-stock queries from customers, in line with customer service outcomes.
• Ensuring merchandise displays, labels and pricing are correct at all times and reporting price discrepancies.
• Keeping the storeroom organised, neat and tidy, and flattening boxes after unpacking stock.
• Keeping up to date with new product knowledge to assist customers effectively, and assisting with back shopping when required.
• Handling all merchandise carefully to prevent losses.
• Transacting all purchases: receiving, verifying and processing payments such as cash, cards and vouchers.
• Exchanging merchandise and accepting returned goods when authorised to do so.
• Processing all loyalty cards, including those of accelerated partners.
• Placing cash in the drop safe according to standard operating procedures, and ensuring accurate cash flow at all times.
• Ensuring line voids and price changes are approved and signed by a Frontshop Leader or Retail Manager.
• Reporting low stock levels, out-of-stock items, damaged stock and expired stock to management, and identifying and reporting damaged and expired stock immediately.
• Assisting with counting stock files and general stocktaking, and with loading and off-loading stock when needed.
• Establishing a professional relationship with customers and providing friendly, helpful and courteous assistance, and reporting customer compliments and complaints to management.
• Adhering to the customer turnover per hour rate as per the company benchmark.
• Assisting with training new and current team members.
• Ensuring outgoing stock, items and scripts are scanned and paid for, and keeping daily takings secure.
• Reporting bad and suspicious behaviour, for both staff and customers, to management.
• Housekeeping in accordance with Dis-Chem standards, and adherence to Dis-Chem policies, standard operating procedures, health and safety rules, and the uniform and personal appearance policy.

Some lines in the listing view are cut off, so confirm the full wording in the original advert.

Requirements

Only the requirements stated in the advert are listed here:

Essential:

• Grade 12 – Matric or Senior Certificate.
• 0 to 6 months of retail work experience.

Advantageous:

• 1 year of work experience within retail.
• Certification in Retail Business Management.

Competencies, essential: knowledge of retail operations and administration; finding solutions to potential issues and knowing when to escalate a problem; fundamental arithmetic (addition, subtraction, multiplication and division); conveying ideas and facts verbally; addressing customer questions in a timely manner; recognising the need for procedures and following them; taking personal responsibility for the quality and timeliness of work and achieving results with little supervision. Advantageous: basic computer skills (Word, Excel and Outlook), numerical skills and SAP.

Special conditions of employment: be able to work retail hours; South African citizen; MIE clearance, no criminal record and a clear credit rating; a driver’s licence and own reliable transport.

Where to find and apply safely

This vacancy is listed on Careers24, and the Apply button on this page takes you directly to the original advert. Apply only through that original listing, and be wary of anyone who asks you for payment in exchange for a job offer. A genuine recruitment process for a role like this will not ask you to pay to be considered.

Practical tips

Because the essential experience requirement is only 0 to 6 months, this role is genuinely open to people starting out in retail. Make your Matric and any till, shelf-packing or customer-service experience clear, even if it was short or casual. Reliability matters here: retail hours, a clean record and your own transport are all named as conditions, so be upfront about them.

How the process works

When you apply through the original advert, your application goes to Dis-Chem Pharmacies for shortlisting. The position is part-time and based in Umhlanga, with a market-related salary, and applications close on 11 November 2026. Only successful applicants will be contacted, and if you have not been contacted within two weeks after the closing date, the advert states you should accept that your application was unsuccessful. Reference 209597 is quoted on the listing, so keep it handy when you apply or follow up.

Important information

This page is informational only and is not the employer. Details such as the salary, closing date and requirements can change, so always confirm them in the original advert before you apply. Dis-Chem is an equal opportunity employer, and its approved Employment Equity Plan and targets are noted in the advert.

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