ATM Reconciliation Coordinator Clerk Midrand Jobs in South Africa

Fidelity Services Group is looking for an ATM Reconciliation Coordinator Clerk in Midrand. This permanent role coordinates and reconciles ATM transactions, making sure cash orders are accurate, devices are balanced daily, and issues are resolved quickly with branches and clients.

About the company and the work

Fidelity Services Group is described in the source as Southern Africa’s largest integrated security solutions provider, with a growing Cash Solutions business. The coordinator clerk works with branches, clients and the National Reconciliations Manager, and helps train branch supervisors and recon clerks on the Capitec ATM process from time to time.

Role details / duties

• Communicate and follow up on instructions to allocated branches about monthly cash orders.
• Liaise with branches and resolve cash order, transfer and packing schedule issues in real time.
• Monitor daily, pull data from the I-Cash system and review branch capturing.
• Act as an intermediary between the client and branches on instructions, issues and day-to-day business.
• Balance ATM devices daily, work on a balancing sheet and provide accurate feedback.
• Work on claims received from the client and deal with CPC activations, including stained and burnt notes.
• Map and report new ATMs to the National Reconciliations Manager as they are rolled out each month.
• Keep a log of reported issues, escalate issues on time, and help with operational queries.
• Prepare daily and monthly reports, including float returns per branch, cash order confirmations, issue logs, and daily shortages and surpluses.

Requirements

• A proven understanding of the reconciliation process.
• Good MS Excel, Word and Outlook skills.
• Able to coordinate and manage branch supervisors.
• Good administrative skills and discipline, with the ability to work towards daily deadlines.
• Good interpersonal skills for dealing with people from branch tellers to client management.

Where to find / apply safely

Apply only through the original Careers24 listing using the Apply button on this page, which leads to the source advert (Reference: 209039). The source states applications close on 20 November 2026. Read the full advert on the original listing before applying, and never pay a fee to apply.

Practical tips

• Show reconciliation, cash handling or ATM-related experience clearly.
• Mention your Excel and reporting skills, since daily reporting is central to the role.
• Give examples of coordinating with branches or resolving issues under deadline pressure.

How the process works

On Careers24, you open the original advert, review the vacancy details, and apply through the listing’s application route. The source states that if you are not contacted within 10 working days from the closing date, you should consider your application unsuccessful, and that the company reserves the right not to make an appointment.

Important information

This post is informational only, and openings and requirements can change at any time. Readers should always verify the details on the original listing before applying. The source describes this as a permanent, market-related role in Midrand; no fixed salary figure is stated.

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