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Assistant Director UI Operations Jobs in South Africa

Department of Employment and Labour · Provincial Office, Northern Cape
R605 742 per annum

Professionals meeting in an office in South Africa

The Department of Employment and Labour is looking for an Assistant Director to lead Unemployment Insurance (UI) Operations at its Provincial Office in the Northern Cape. This post appears in DPSA Circular 39 of 2026 as Post 39/09, with reference number HR/4/4/8/195. The salary is R605 742 per annum. The closing date is 13 November 2026 at 16:00 for walk-in applications and 23:59 for online applications.

About the company and the work

The Department of Employment and Labour is a national government department that oversees labour relations, employment services and social protection programmes across South Africa. One of its most important public services is the Unemployment Insurance Fund, which supports workers who have lost income through unemployment, illness, maternity or adoption leave, or the death of a breadwinner. At provincial level, that work depends on sound operations: claims must be assessed, validated and adjudicated correctly, employers must be served well, records must be kept in order, and local appeals and complaints must be handled fairly and promptly.

The Assistant Director for UI Operations sits at the centre of that provincial operation. The role is about turning policy into day-to-day delivery, making sure the teams that serve employers and claimants work to a clear standard, and making sure the people who rely on the Fund get a professional, consistent service.

Role details and duties

The successful candidate will facilitate the employer services function, coordinate the provision of assessment, validation and adjudication of claims, facilitate registry services, coordinate local appeals and complaints, manage general support services, and manage the resources allocated to the function. The centre is the Provincial Office in the Northern Cape. Enquiries about the post are listed as Ms Sherelda Kleinsmith on (053) 838 1517.

Requirements

Only the requirements stated in the advertisement are listed here:

Where to find and apply safely

This vacancy appears in DPSA Circular 39 of 2026, in the Employment and Labour section. Applications can be posted to the Chief Director: Provincial Operations, Private Bag X5012, Kimberley 8301, or hand delivered at Cnr Compound and Pniel Road, or sent by email to [email protected]. Use the Apply button on this page, which points to the original DPSA source document, and follow the application instructions given there. Quote reference number HR/4/4/8/195. Never pay anyone who offers to secure a government post for you.

Practical tips

Apply on the new Z83 form, which is the Public Service application form, and complete it in full, with an updated comprehensive CV attached. The advertisement notes that only an updated comprehensive CV and a completed, initialled and signed Z83 are required at application stage, and that only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview. Check that your qualification, your four years of experience and your supervisory experience are all clearly set out, and that your driver’s licence is mentioned. The advertisement notes that priority will be given to African Female, Coloured Males, Indian Males, Indian Females and White males for this post.

How the process works

Correspondence will be limited to shortlisted candidates only. If you have not been contacted within eight weeks of the closing date, the application should be regarded as unsuccessful. All shortlisted candidates, including those at senior management service level, will undertake two pre-entry assessments: one will be a practical exercise based on the post’s technical and generic requirements, and the other must be an integrity (ethical conduct) assessment, and selection panels will score both technical exercises as an additional criterion. Successful candidates will be required to enter into an employment contract and a performance agreement. The department also reserves the right not to make any appointment to the advertised post.

Important information

This page is informational only. It does not replace the official DPSA advertisement, and it does not guarantee an appointment. The department states that it is an equal opportunity and affirmative action employer, and that employment equity targets will be taken into consideration during the selection process. Always confirm the closing date, reference number and application instructions in the original DPSA document before applying.

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This listing was originally posted by Department of Employment and Labour — your application opens on their original job advert.

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