Assistant Club General Manager Jobs in Cape Town

Virgin Active South Africa (Pty) Ltd has a permanent opening for an Assistant Club General Manager in Cape Town. This is a senior club leadership role for someone who already knows how a health club runs, day to day and month to month, and who can step in beside the Club General Manager to keep the whole operation performing. If you have managed a club before, or served as a second-in-command, and you are ready for the next step in club leadership, this vacancy is worth a close look.

About the company and the work

The employer is Virgin Active South Africa (Pty) Ltd, one of the country’s best-known health club operators. The role sits in a Cape Town club and carries responsibility for all aspects of the club’s operational and financial performance, including income statements, sales retention, brand standards and people management. The stated purpose of the role is simple: to inspire people to live active lives, and to run a club where members keep coming back because the experience is consistently good.

Role details and duties

The duties listed in the original advert are:

• Financial management: ensuring the club operates as a profitable business unit, controlling income and expenses against budget, and managing to company standards in order to reduce risk, including salary requirements and audit reports.
• Facility management: managing operations and health and safety, and ensuring procedures are followed according to the required standards.
• People management: recruiting, developing and training staff, communicating information effectively to all club staff, and implementing and ensuring adherence to required policies, procedures and systems.
• Customer experience: implementing and sustaining a strong member focus, providing solutions to members on queries and complaints in line with company policy, and ensuring excellent customer service according to brand standards.
• Competitor analysis: understanding how to mitigate competitor risk, conducting regular analysis of the competitor landscape, and notifying senior management of potential risk.

The position is permanent, based in Cape Town, with a market-related salary. The advert reference is 209331, and applications close on 28 December 2026.

Requirements

The original advert states the following essential requirements:

• Matric or equivalent NQF level 4 is essential.
• Previous managerial experience at Club General Manager level with a successful track record, or must have been the second-in-command to a Club General Manager.
• Must have successfully completed the internal Learn to Fly programme.
• Must be financially proficient and have good financial acumen.
• Must have a business owner approach.
• Must have a solid understanding of the market, with good insight into the competition.
• Must be able to manage multiple priorities.
• Good customer relations and interpersonal skills.
• A solid understanding of People and HR procedures, including recruitment, people development and people management.
• Proven track record working within an ever-changing and pressurised environment.

The advert also lists personal qualities it looks for, including adaptability, curiosity, a winning mentality, motivation to achieve success, a commitment to making a difference in people’s lives, a growth mindset, the ability to work independently, trustworthiness, a drive to create moments of magic for members, the ability to make decisions and take ownership of them, and action orientation. Wellness knowledge beyond the health club, the ability to make quick and bold decisions, agility, collaboration and high interpersonal skills (EQ) are listed as additional strengths.

Where to find and apply safely

The original vacancy is listed on Careers24, and the Apply button on this page links directly to that original advert. Always apply through the original listing, and be cautious of anyone who asks you for money in exchange for a job, an interview or a placement. A genuine employer will never charge you a fee to apply.

Practical tips

Before you apply, make sure your CV shows your club leadership experience clearly, including whether you have run a club yourself or served as second-in-command, and note your completion of the Learn to Fly programme. Give concrete examples of how you have managed budgets, grown or retained membership, handled staff development and dealt with member complaints, since those are the core measures of this role.

How the process works

Click the Apply button on this page to open the original Careers24 advert and follow the application instructions there. Note that the advert asks for previous Club General Manager level experience or second-in-command experience plus the internal Learn to Fly programme, so check that you meet those points before submitting.

Important information

This post is for information only. We are not the employer and we do not handle applications, shortlisting or hiring decisions. All details above come from the original advert, so please confirm the requirements and closing date in the original advert before you apply.

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