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A practical, hands-on coaching role is open in Johannesburg for someone who can help ordinary staff use artificial intelligence tools with confidence in their daily work. Advertised by Datafin, this AI Enablement Coach position sits inside an Operations and Administration team at a cognitive automation consultancy, and it is about enabling people, not building software.
About the company and the work
Datafin Recruitment is the agency behind this vacancy. The agency was established in 1999 and describes itself as one of South Africa’s leading recruitment companies, owned and managed by two sisters, Lindy and Bev Sollinger, with a focus on technology, digital and online, data, finance and human resources industries. The employer is a cognitive automation consultancy specialising in intelligent document processing, conversational artificial intelligence and agentic artificial intelligence. The coach will be embedded within the Operations and Administration team to help management and staff use approved artificial intelligence tools effectively in their day-to-day work. The listing describes this as a practical, hands-on enablement and coaching role, and states clearly that it is not an agent-development or build role.
Role details and duties
The coach works across several groups of users. For Operations and Administration management, the role involves identifying and prioritising suitable artificial intelligence opportunities, using artificial intelligence for analysis, reporting, decision support and communication, and tracking adoption, benefits, risks and dependencies. For staff using Copilot Chat, the coach develops foundational prompting skills and helps people use Copilot Chat for research, drafting, summarisation, problem solving and prompt development, while building an understanding of data, privacy and responsible-use limitations.
For staff licensed for Microsoft 365 Copilot, the coach applies Copilot within Excel, Word, PowerPoint, Outlook and Teams, works through practical Operations and Administration use cases using approved business information, and helps create reusable prompts, templates and working practices. For users of existing artificial intelligence solutions, the coach helps staff understand each solution’s capabilities, limitations and required human controls, gathers feedback, identifies adoption barriers and works to improve effective use, and escalates technical defects or enhancement requests to the relevant solution owner.
More broadly, the key responsibilities include providing one-to-one coaching, small-group sessions and practical artificial intelligence bootcamps, working through identified artificial intelligence opportunities and analysing current procedures to find new ones, and translating operational problems into safe, prompt-led working processes. The coach helps staff develop, test and refine reusable prompts, supports document comparison, reporting, summarisation, data analysis and exception identification work, although the wording of that point is cut off in the source view, so applicants should check the original advert for the complete wording. The role also reinforces verification, privacy, information security and human-review requirements, produces reusable prompt templates, quick guides and worked examples, tracks participation, adoption, completed use cases, time saved and lessons learned, and refers needs that require integrations, production automation or new solutions to the relevant artificial intelligence or information technology owner, although the wording of that last point is also cut off in the source view.
The listing also sets out what is out of scope. The role will not build Copilot Studio agents, bots or production applications, nor implement integrations, although the wording of that point is cut off in the source view. Applicants who want a software development role should therefore look elsewhere, while applicants who enjoy teaching and supporting colleagues will find this a good fit.
Requirements
The listing asks for strong practical experience with Copilot Chat and Microsoft 365 Copilot, experience enabling users of deployed artificial intelligence solutions, excellent coaching, facilitation and change-adoption skills, and the ability to translate operational problems into practical artificial intelligence-assisted processes. A working knowledge of Excel, Word, PowerPoint, Outlook and Teams is required, together with a good understanding of responsible artificial intelligence, privacy and information security. Financial services or regulated operations experience is listed as advantageous, rather than essential.
In terms of personal attributes, the listing describes a patient, practical coach who can make artificial intelligence approachable for non-technical users, someone confident presenting and facilitating with both management and staff, structured and organised with a focus on measurable adoption and outcomes, and with strong judgement on risk, privacy and responsible use. No specific qualification is stated in the visible listing, and none is claimed here. The salary is undisclosed. The role is described in the title as a contract, hybrid position in Johannesburg, while the listing’s position field shows it as a learnership position; both descriptions are recorded here exactly as shown, and applicants should confirm the engagement type in the original advert. The listing was posted on 28 October 2026 and is shown as expiring in 1 day, so interested candidates should act quickly and check the original advert for its current status.
Where to find and apply safely
This vacancy is advertised on CareerJunction by Datafin, and the Apply button on this page opens the original CareerJunction listing. Apply only through that original advert or the agency’s own channels, and be cautious of anyone who contacts you outside those channels asking for payment or personal banking details in exchange for a job offer. A genuine recruiter will not ask you to pay to secure an interview or a placement.
Practical tips
Before applying, gather concrete examples of coaching you have done, especially with non-technical users. Describe a Copilot use case you introduced, the prompts or templates you created, and the adoption result you measured, such as time saved or the number of staff using the tool regularly. If you have worked in financial services or a regulated operations environment, say so, since the listing names that experience as advantageous. Be ready to show how you handle privacy and verification, for example by explaining how you check artificial intelligence output before it is used in a business document.
How the process works
Applications are made through the original CareerJunction listing, where Datafin reviews submissions against the stated requirements. Shortlisted candidates can expect to discuss their hands-on Copilot experience, their coaching and facilitation approach, and examples of how they have helped staff adopt a new tool. Because the role is embedded in an operations team, interviewers may also explore how the candidate would identify a suitable artificial intelligence opportunity in a real administrative process.
Important information
This page is for information only and is not the employer or the recruiter. Details such as the duties, requirements and engagement type are taken from the listing as shown, and some listing wording is cut off in the source view, so readers should check the original advert for complete wording before applying. In particular, the listing’s position field and its title describe the engagement differently, and the listing is shown as expiring in 1 day from its 28 October 2026 posting date, so its current status should be confirmed on the original advert.
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