POS Technician



    Johannesburg, Gauteng

    Full job description

    Job Requisition and Talent Acquisition contact
    REQ: 134245
    Role: POS Technician
    Talent Acquisition Specialist: Lebohang Monate
    Advert Closing: 25/06/2024
    Job Family
    Information Technology
    Career Stream
    It Operations
    Job Purpose
    To become a fully functional desktop environment Support Engineer within Nedbank Group whilst conforming to LAN policies; procedures and standards whilst operating under supervision
    Job Responsibilities
    • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth.
    • Understand and embrace the Nedbank vision and values, leading by example.
    • Identify opportunities to improve or enhance processes, adding value to Nedbank.
    • Deliver all targets by ensuring all assigned work task are completed according to agreed timelines and due dates. Ensure clients purchase the correct assets.
    • Ensure work standards and quality.
    • Reduce non-value adding work. Ensure business continuity tasks are executed per standard operating procedures (SOPs).
    • Assist end users with their multimedia requests and incidents.
    • Provide mobile device support, including intellisync, all cellphones (mail sync) and communicators.
    • Respond appropriately and according to SOPs.
    • Comply with relevant policies, guidelines, standards, as well as SOPs in the execution of tasks.
    • Comply with risk standards and guidelines, and take corrective action by restoring and reconfiguring user functionality.
    • Deliver tasks by adhering to agreed project scope of work. Participate in audit reports.
    • Execute housekeeping /maintenance tasks, under supervision.
    • Ensure the installation and configuration of new and redeployed information technology equipment is executed per SOPs.
    • Ensure Nedbank IT standards are met when connecting devices to network and/or workstation.
    • Install additional end user software requirements under guidance of management.
    • Adhere to relevant standards when performance tuning.
    • Execute the move of relevant information technology equipment including the installation and configuration.
    • Contribute to the achievement of team goals.
    • Ensure knowledge management, continuity and team success through constructive participation in a diverse team and by sharing knowledge with team.
    • Understand and consistently meet client needs. Ensure client requests are completed within agreed timelines.
    • Ensure smooth workflow.
    Essential Qualifications – NQF Level
    • Matric / Grade 12 / National Senior Certificate
    Preferred Qualification
    • Relevant Microsoft Diploma/Certificate
    Minimum Experience Level
    • 1 – 2 year working experience in a POS environment
    Technical / Professional Knowledge
    • Administrative procedures and systems
    • Data analysis
    • Microsoft Office
    • Relevant regulatory knowledge
    • Business writing skills
    • Microsoft Office Products
    Behavioural Competencies
    • Applied Learning
    • Collaborating
    • Customer Focus
    • Initiating Action
    • Work Standards
    • Managing Work
    Please contact the Nedbank Recruiting Team at +27 860 555 566

    To apply for this job please visit za.indeed.com.