Hampton by Hilton (part of Hilton)
EDUCATION AND BACKGROUND REQUIREMENTS
High school diploma required
Previous customer service experience preferred
QUALIFICATIONS REQUIRED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS REQUIRED
Excellent oral and written communication skills.
Proficient with Microsoft Office Suite and hospitality industry software.
Ability to solve problems and think critically.
Ability to convey information effectively.
Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
WORKING CONDITIONS
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires walking primarily on a hard, level surface throughout the workday. The employee is frequently required to stand, walk, stoop, kneel, crouch or crawl. Reaching above shoulder heights, below the waist or lifting as required. Occasionally lifts up to 25 pounds.
Environmental Conditions:
This job operates in a hotel environment.
Sensory Demands:
The noise level is low to moderate in the building. There will be frequent interruptions from guests and phone calls.
Mental Demands:
There are a number of daily deadlines associated with this position, which may cause stress to some individuals. The position must also deal with a wide variety of people and may encounter conflict.
WORK EXPECTATIONS
Regularly scheduled up to 40 hours per week, but overtime and weekend hours could be required at times.
Job Types: Full-time, Part-time
Pay: From $11.00 per hour
Schedule:
- 8 hour shift
- Evening shift
Work Location: In person
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